Type: Mortgages
Lead Grade:
Name: Manuel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Miramar
Ai Transcript:
Here is the cleaned-up and redacted transcript:
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**Phone Staffer Caller:** Hello, is this Manuel?
**Lead:** Good morning.
**Phone Staffer Caller:** Good morning, Manuel. This is Chris with [redacted] Mortgages. We’re calling all the homeowners in this area, Southwest 126 Terrace. Records show you currently are on an FHA loan at a massive 6.75% interest rate. Is this accurate?
**Lead:** Yeah.
**Phone Staffer Caller:** Based on these records, Manuel, this is the reason why we’re calling you. Because a 6.75% interest rate is massive, through the roof, and it’s outdated compared to the latest interest rates out in the market. We saw that we can help you bring this down dramatically to help you calculate the best rate savings we can get you every month. Now, I believe you’re still at [redacted] Southwest 126 Terrace in Miramar, right?
**Lead:** Yes, we are.
**Phone Staffer Caller:** Right. What I can do is actually share your details with one of our local managers. If you’ve got time, let’s say tomorrow between 12 to 5, they will call you, share the lower rates, and explain the process and how much money you can save compared to this 6.75%.
**Lead:** Okay.
**Phone Staffer Caller:** So, we’ll do this like refinancing the loan. Hey, my next question is–
**Lead:** We just bought the property.
**Phone Staffer Caller:** Oh, okay, okay. I noticed like a lot of homeowners didn’t–
**Lead:** Yeah, definitely.
**Phone Staffer Caller:** You are eligible, Manuel. That’s why we’re calling you. If you weren’t, we wouldn’t be bothering even if you’re part of this neighborhood because actually, we’re calling all the homeowners in this area, especially in Miramar and this address. The thing is, since this is just me setting you up for an appointment to speak to one of our loan managers, the primary objective is just for you to hear them out, so you can compare what the latest rates are. Today, the updated rates, because man, honestly, 6.75% is a lot to pay every month, to tell you honestly.
**Lead:** Yeah.
**Phone Staffer Caller:** And you’re still enjoying this 6.75% until someone actually reaches out to you and tells you, “Hey, you know what? Your interest rate is outdated.” You’re actually suffering by paying this high amount every month. Now, what we’re trying to tell you, Manuel, is just for you to hear them out, our loan manager, what they have to offer. There are no obligations to this. If you feel like it’s good, you can take it; you’re eligible for it. If not, they will respect it.
**Lead:** You said my interest rate is outdated. What is the interest rate right now?
**Phone Staffer Caller:** Well, actually, that’s for our loan managers to actually offer. Around noon, would it be okay sometime around, let’s say 12 or 1 PM? Would that be fine with you?
**Lead:** Yeah, that’s fine.
**Phone Staffer Caller:** Okay, got it. Let me just check the calendar because they’re really fully booked, man, I’ll be honest. So, your last name is Sequira, is that correct?
**Lead:** Yeah, S-E-Q-U-E-I-R-A.
**Phone Staffer Caller:** Okay, gotcha. And the best number to ring you back on is [redacted], correct?
**Lead:** Yes, that’s my personal cell.
**Phone Staffer Caller:** Okay, gotcha. Secondly, what is your total loan amount or just the range?
**Lead:** 200-300 maybe. No, it’s more than that, it’s in the 400 range.
**Phone Staff