Type: Mortgages
Lead Grade:
Name: Alfredo (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Riverview
Ai Transcript:
Certainly! Here is your cleaned-up and redacted transcript:
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**Phone Staffer Caller:** Hello, this is Alfredo. Who’s calling?
**Lead:** This is [Redacted]. I’m just calling you from [Redacted] Mortgages. We’re calling all the homeowners in the area of Legacy, Bright Street, and records show here that we have a paycheck loan for your mortgage at 6.25% interest rate. Is this correct?
**Phone Staffer Caller:** 6.25%?
**Lead:** Yes, 6.25%.
**Phone Staffer Caller:** All right. Well, 6.25% interest rate… This is the reason why we’re calling you, Alfredo. According to home statistics, you’re still using the 6.25% interest rate from the old market. We’ve got new ones that have already come out, and by this, we saw that we can help you lower your interest rate compared to what you already have. Are you still at [Redacted] Legacy Bright Street?
**Phone Staffer Caller:** That’s my house.
**Lead:** Yep. What I’m going to do, Alfredo, is since I’ve got all this information, I will share all these details with our loan manager. They will actually call you, share the lower rate, the process, and how much money you can save every month. If I could ask, sir, do you have available time on Monday between 9 to 5 for the call?
**Phone Staffer Caller:** Uh, between 11 to 12.
**Lead:** 11 to 12 in the morning, correct?
**Phone Staffer Caller:** Correct.
**Lead:** All right, give me a second. Let me just pull up my calendar. Alfredo, they’re actually really busy because we’re looking after this neighborhood. And this is for Mr. Alfredo [Redacted], correct?
**Phone Staffer Caller:** Correct.
**Lead:** And is this your best number that they can call you back on? [Redacted]?
**Phone Staffer Caller:** That’s right.
**Lead:** All right. And can you actually give me just a rough estimate of how much your total loan amount is? Like, let’s say around 200 or maybe 300?
**Phone Staffer Caller:** Okay, let’s say, let’s just put 400.
**Lead:** Okay. All right, give me a second. All right. And also, so that we can send you everything in writing, Alfredo, what is the best email address you have?
**Phone Staffer Caller:** [Redacted] @yahoo.com.
**Lead:** Just to read this back, it’s spelled “Tyrell” with two L’s, correct?
**Phone Staffer Caller:** Correct.
**Lead:** All right, Alfredo, here’s what’s going to happen on Monday, between 11 to 12. Someone will call you from [Redacted] Mortgages. They’re wonderful loan managers. They will discuss with you, calculate the best rate and the savings we can get you.
**Phone Staffer Caller:** Sounds good.
**Lead:** Sounds good. Thank you, sir. And this is all I needed to know. Alfredo, I just want to wish you and your family a beautiful and blessed weekend. All right, we’ll talk to you on Monday.
**Phone Staffer Caller:** Thank you, sir.
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All private information has been redacted as per your instructions.