Type: Mortgages
Lead Grade:
Name: Rebecca (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: West Palm Beach
Ai Transcript:
Certainly! Here’s the cleaned-up and redacted transcript with the required formatting:
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**Phone Staffer Caller:** Hello, this is Rebecca?
**Lead:** This is not Rebecca, this is her husband.
**Phone Staffer Caller:** Hey, Mr. (Redacted), this is George, right?
**Lead:** Mmm hmm, George.
**Phone Staffer Caller:** Yeah, good day George. This is Chris with (Redacted) Mortgages. We’re actually calling all the homeowners in this area of 7th Way in West Palm Beach, and, um, our records show—
**Lead:** (Interrupts) Is you sleeping in here?
**Phone Staffer Caller:** Yeah. Um, records show here that you guys currently have an FHA loan at a massive 6.75% interest rate. Is this accurate?
**Lead:** Uh, you’re about there, yeah.
**Phone Staffer Caller:** Uh, based on these records, George, this is the reason why we’re calling you. Since we’re reaching out to the neighborhood, we saw that we can help you bring that 6.75% rate down drastically because of the interest rate in the market right now. And I’m actually just an appointment setter to make sure that this information is accurate. I just wanted to ask you when both you and Rebecca will be available so one of our loan managers can actually call you back at a better time, best suited to your availability, so they can calculate the best rate and get you savings every month.
**Lead:** Do you have any, uh, mortgage lender?
**Phone Staffer Caller:** Yes, I’m currently with (Redacted) Mortgages, George. Do you have any available time, probably tomorrow between nine or five?
**Lead:** No, okay. My wife works.
**Phone Staffer Caller:** Alright, well, any day of the week after five maybe?
**Lead:** I’m willing to give my email to begin the conversation, we can do that. I can’t promise a timeframe.
**Phone Staffer Caller:** I see. Well, I respect that, George. It’s just that we wanted them to actually talk to you so you can hear them out—what they have to offer. There’s actually no obligation. If you don’t like the offer, well, you have all the rights to say no. But just hear them out. What do you think?
**Lead:** Yeah, I know. Let’s say after five, maybe I’ve got time for that—probably 5:30 or 6:00 p.m.
**Phone Staffer Caller:** Alright. Like I said, I can give my email, so that way they can set up a timeframe for me.
**Phone Staffer Caller:** Can I have your email address, George?
**Lead:** Yeah, P as in Paul, I-N-O, P-A-R-A-S, at gmail.com.
**Phone Staffer Caller:** Okay, that’s P-I-N-O-P-A-R-A-S, at gmail.com, correct?
**Lead:** Yes.
**Phone Staffer Caller:** Alright, got it. And if I could ask, George, what is the total loan amount you have?
**Lead:** 270—200.
**Phone Staffer Caller:** 270, got you. And you guys are currently at (Redacted) West Palm Beach, that’s a zip code of 33407, right?
**Lead:** Yes sir.
**Phone Staffer Caller:** Got it. So, George, I’m going to give all this information to our loan officer. They will reach out to you, send you an email, and if they feel like it, probably call you. I’ll just set an appointment for you guys—or Rebecca—any day after five, just to make sure you both are not busy. Alright?
**Lead:** Yeah, okay.
**Phone Staffer Caller:** And George, this will be the