Type:
Name: Sterling (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Odessa
Ai Transcript:
Certainly! Here’s the cleaned-up transcript:
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**Phone Staffer Caller:**
Hello.
**Lead:**
Hi.
**Phone Staffer Caller:**
Is this Sterling?
**Lead:**
Yes.
**Phone Staffer Caller:**
Hi Sterling. By the way, my name is Jonah. I am with (redacted). We’re actually calling the area after the recent hail storm to check if you were affected.
**Lead:**
Okay.
**Phone Staffer Caller:**
Yes. Is there any damage on your roofing by cracks, water damage, or leakage?
**Lead:**
On my roof?
**Phone Staffer Caller:**
Yes.
**Lead:**
I’m not sure.
**Phone Staffer Caller:**
Oh. Because sometimes, Sterling, it’s really not visible. So, when was the last time someone inspected your roof?
**Lead:**
Oh, it’s been a long time. Been a long time.
**Phone Staffer Caller:**
Oh, but you were hit by the storm, correct?
**Lead:**
Right.
**Phone Staffer Caller:**
Okay. Sterling, we actually offer free inspection to verify any damages. And of course, we can also provide a free quote to ensure you get the best possible deal. How does that sound to you?
**Lead:**
Good.
**Phone Staffer Caller:**
Alright. That’s perfect. So, Sterling, we can also have a project manager work with you to get applicable insurance coverage. Have you already filed insurance?
**Lead:**
No. Not yet.
**Phone Staffer Caller:**
Alright. Your first and last name is Sterling (redacted), correct?
**Lead:**
Uh-huh.
**Phone Staffer Caller:**
And this is at (redacted), correct?
**Lead:**
Uh-huh.
**Phone Staffer Caller:**
Alright. And is this the best callback number, the (redacted)? Is this the best callback number?
**Lead:**
No, that, that’s not the number you called.
**Phone Staffer Caller:**
How about the (redacted)?
**Lead:**
No, those aren’t the numbers. That’s not my cell phone number.
**Phone Staffer Caller:**
Oh, I see. What would be the best callback number, Sterling?
**Lead:**
The, the one that you called.
**Phone Staffer Caller:**
The one that I called. Okay, that’s noted. So, for this one, what we’re going to do here is I can have a project manager give you a call to set up a time and day to come by and, of course, note any damages. And, again, work with you to get applicable insurance coverage. What would be the best time to give you, to make, a callback?
**Lead:**
Anytime.
**Phone Staffer Caller:**
Anytime, okay, that’s perfect. Okay, so I think I already got all the information I needed. And I’ll go ahead and hand it over to our project manager and give you a callback, okay?
**Lead:**
Okay.
**Phone Staffer Caller:**
Alright, that’s perfect. Thank you again for picking up the call. You have a wonderful day.
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All private and sensitive information has been appropriately redacted. Let me know if you need any further assistance!