Type: Power Washing
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lititz
Ai Transcript:
Here’s the cleaned-up and redacted transcript following the rules you provided:
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**Phone Staffer Caller**: Hi there, Louisa.
**Lead**: Oh, hi Eisa. Good day.
**Phone Staffer Caller**: I’m from (redacted), and we’re just reaching out to ask if you’re still at Milton Circle?
**Lead**: Yes.
**Phone Staffer Caller**: Lovely. Our team is actually in the area until next week. Might you be interested in getting a free quotation to power wash the exterior of your house?
**Lead**: You know what? I need some more washing on my patio.
**Phone Staffer Caller**: Lovely. Matt, our estimator, is actually in the area. There’s no commitment here, no obligation. He just wants to drop by, see what you’re planning to clean, and then we can give you an estimate. How soon can we do that? He will be in your area next week. What day will you be available, ma’am?
**Lead**: I have a husband in the hospital right now, so you’d have to tell me the latest time of day or the earliest time in the day.
**Phone Staffer Caller**: Actually, on Monday, he can visit between 8 and 10.
**Lead**: It was a little bit hard to hear you because my phone was breaking up a little bit. So maybe you could say it a little bit louder. But I’m not shouting at you, huh?
**Phone Staffer Caller**: Matt is available on Monday between eight and ten.
**Lead**: Between eight and ten? Okay, yeah, that’s all right. Is that on Monday?
**Phone Staffer Caller**: Yes, that’s correct. That’s August 19.
**Lead**: Okay, August 19. That’s fine. That’s fine. I’ll tell you what I need. I need it on the patio and I need it on the front walk.
**Phone Staffer Caller**: Front walk, okay, that’s it. All right. You mentioned your husband; would you like me to tell Matt to be as early as possible?
**Lead**: I mean, if he can be there as early as 8 am… That’s fine. Yeah, that’s fine.
**Phone Staffer Caller**: You can give me a call before you come. That’s always good.
**Phone Staffer Caller**: Okay, lovely. And I just want to confirm as well, Miss (Redacted), that we will be calling you at this same number when he is on his way.
**Lead**: Actually, I want you to call me on my cell phone number instead because that’s much better. So you’re going to call at (redacted).
**Phone Staffer Caller**: (redacted), okay, that’s noted. Ms. (Redacted), sorry, as I’m looking at my records here, the name that’s appearing on my end is (redacted). May I also know your first name?
**Lead**: Janice.
**Phone Staffer Caller**: Janice, okay. Thank you. That’s J-A-N-I-C-E, yeah.
**Lead**: Give me your telephone number.
**Phone Staffer Caller**: Oh, yes, I’m sorry ma’am. This is a call coming from the computer. I don’t have a personal number but don’t you worry, I can have Matt call you within the day or perhaps give you a number where you can reach us as well. Is that fine?
**Lead**: Well, I need some kind of number so I can call you back and ask you a question.
**Phone Staffer Caller**: Oh, yes, of course, yes. That’s why I will be asking Matt to call you so that he can give his personal number, because all the further questions can be answered by him.
**Lead**: What kind of charge do you charge for a patio