Type: Power Washing
Lead Grade: C
Name: Esther (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kansas City
Intro:
At Phone Staffer, we focus on home service outbound lead generation through effective cold calling strategies. In this call, we reached out to a homeowner in Kansas City to offer a free estimate for power washing services. The homeowner expressed interest in having the exterior siding of their house cleaned and agreed to a tentative appointment. This conversation illustrates how cold calling for leads can help home service companies schedule appointments and generate business. If your home service company is looking to get more leads or enhance outbound efforts, this approach can boost your results. Below is the redacted information from the conversation, ensuring the privacy of the individual involved.
Ai Transcript:
Phone Staffer Caller: And I’m not certain about there’s that, but I know there are probably other people in the neighborhood. But well, um, the thing is since it’s gonna be for, I mean, I mean, free estimate only, as long as there will be someone at the house. Um, I mean, um, actually you don’t have to be there, or I can set up a temporary schedule here, like, on Thursday you’re not really sure if you will be there. We can actually have the estimate and then send the result of estimation via email. Something like that, so you don’t have to be there, or once we set up an appointment here on Thursday, someone will call you prior to that, or prior to visitation.
Lead: I’m not certain if this is going to cost in the end.
Phone Staffer Caller: No, definitely. Definitely, Ma’am, it will not cost anything to have the estimation or the quotation to power wash the exterior of your house. That’s why we are giving it for free. So how about we can schedule this one on Thursday morning, and someone will call you and then you can have a negotiation or discussion if you will be there or not—you can adjust the schedule, right?
Lead: Okay. As long as someone calls me.
Phone Staffer Caller: Yep, once someone will call you and then you can definitely tell them that when you will—if you will be there, if you can continue the visitation or the free estimation, something like that. Or you can adjust the schedule once someone will call you.
Lead: Okay.
Phone Staffer Caller: Most important is since you will be having a free estimation to power washing the exterior of your house, I have here the schedule. Actually, I can give to you. How about afternoon 2 p.m. to 4 p.m.? Would that work?
Lead: I can’t answer that because I’m in a lot of meetings and I have to check my schedule. That’s why I’m telling you. I don’t. I know tomorrow, I won’t be available. And I mean on Thursday. That’s going to be for this day. I’m not sure about Thursday because I’m in a lot of meetings, and you will have to watch me.
Phone Staffer Caller: Well, this is going to be for a temporary schedule. If someone will call you up, I mean, I actually need to set a schedule here so that someone will call you prior to the schedule, and then you can tell them.
Lead: Right.
Phone Staffer Caller: So that’s how it works. So 2 p.m. to 4 p.m. Would that be fine for temporary?
Lead: Yeah, for temporary, you can go ahead and book.
Phone Staffer Caller: Booking the appointment. You can ask them to adjust it if necessary.
Lead: Okay.
Phone Staffer Caller: So, all right. Hold on, and then yours… I mean, the complete address that I have here is (redacted), Kansas City and ZIP code is (redacted). Correct?
Lead: Correct.
Phone Staffer Caller: All right, so just in case, since I don’t have… I mean, I’m talking to you now since Marqueta… I mean, I’m not able to speak with Marquetta. Is it okay to ask for the best email address that we can send just in case the estimation of the, you know, or I mean the result of the estimation—the best email that I can use?
Lead: Well, I don’t know what her email address would be. I don’t have access to any emails.
Phone Staffer Caller: You don’t have access to any email?
Lead: Right.
Phone Staffer Caller: Ah. All right, so you would be the one to give me her email address?
Lead: Right.
Phone Staffer Caller: I see. Well, the number that I have here, the one that you are using right