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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Keith (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mount Juliet

Intro:

At Phone Staffer, we assist home service companies in generating leads through targeted cold calling efforts. In this interaction, we contacted a homeowner in Mount Juliet, Tennessee, to schedule an estimate for power washing services. The homeowner expressed interest in cleaning the siding of their home and scheduled a visit from our estimator during her husband’s lunch break. This cold call demonstrates how effective outbound lead generation can be, helping home service companies secure more appointments and grow their business. Below is the redacted information from the call to ensure privacy.

Ai Transcript:

**Phone Staffer Caller:**
Like a free estimate to power wash the exterior of your house?

**Lead:**
Yes, my husband works from home, so maybe they can just knock on the door and I’ll tell them that maybe that’s what they’re going to do. I work in Brentwood though.

**Phone Staffer Caller:**
Okay, all right. But yeah, may I know if when was the last time you have the exteriors of your house washed?

**Lead:**
Yeah. He might want to do it because it is getting a little green and I’ve been looking at it. So, yeah, if they stopped by and I can tell him that they’re going to stop by, That’d be great.

**Phone Staffer Caller:**
Okay. Would you be available next week or tomorrow, Friday?

**Lead:**
He works from home, so he’s home tomorrow and then he’s working from home tomorrow next week, too, so yeah.

**Phone Staffer Caller:**
Okay. Alright. And is it possible that your information, I’m going to put your information here or your husband’s information?

**Lead:**
Yeah. You can put his too.

**Phone Staffer Caller:**
OK, may I know what would be the best contact number that our Estimator can call before they visit?

**Lead:**
For my husband, it would be (redacted) and his name is Keith.

**Phone Staffer Caller:**
And that’s spelled S-K-E-I-T-H?

**Lead:**
Yes.

**Phone Staffer Caller:**
Raymark, right?

**Lead:**
Yes, R-E-I-M-A-R-T.

**Phone Staffer Caller:**
OK, perfect. And just to make sure, our Estimator Jacob will go to the right address, so you’re at (redacted) in Mount Julian, Tennessee, and your ZIP code is (redacted).

**Lead:**
Yes.

**Phone Staffer Caller:**
OK, and on Friday tomorrow, that’s going to be November 15th, what would be the best time that our Estimator can visit? Because we have in the morning and in the afternoon until 5 p.m.

**Lead:**
What time in the morning are you thinking?

**Phone Staffer Caller:**
Well, we have 9 to 11 a.m., and then we have also 11 to 1 p.m.

**Lead:**
Probably the 11 to 1.

**Phone Staffer Caller:**
11 to 1, OK.

**Lead:**
Yeah, that would be around his lunch break too so.

**Phone Staffer Caller:**
OK, perfect, I’ll take note of that. So, this is lunch break of your husband, OK.

**Lead:**
Well, I mean, he takes lunches somewhere around there, 11 to 1. Any way I’ll have our estimator call before they come.

**Phone Staffer Caller:**
Okay, yeah, that’d be great. And Vicky, our estimator, or Jacob, will also send all the information about Jacob’s power washing and the confirmation to visit your property on your e-mail. So, what would be the best e-mail address that they can send the confirmation to?

**Lead:**
(reacted) at Gmail dot com.

**Phone Staffer Caller:**
At Gmail dot com, awesome. Let me just double check that one just to make sure.

**Lead:**
Yes.

**Phone Staffer Caller:**
Thank you, Mr. (redacted). R is in Romeo, E is in echo, I as in India, M as in Mike, E as in echo, R as in Romeo, C as in tango, S as in sierra, and the number 0918 at Gmail dot com.

**Lead:**
Yes.

**Phone Staffer Caller:**
OK. Right. You mentioned about a specific area in your house that