Type:
Lead Grade: A
Name: Tom (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in generating leads for home service companies through cold calling techniques. In this transcript, we reached out to a homeowner in (Bethel Park, PA) to generate a power washing lead by offering a free, no-obligation estimate for exterior areas such as the patio and driveway. The homeowner and spouse expressed interest, and a Monday morning slot was proposed (May 4th, 7:00–9:00 a.m.), with the estimator contacting 15–30 minutes prior. The bricks on the back porch were identified as the area to treat. This is a power washing lead, but would also work well for roofing companies in (Bethel Park, PA). Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hello, is this Natalie? It is.
Phone Staffer Caller: Yes, Hi Natalie, Camille here with (redacted). So we will be doing some powerwashing work at Bethel Park and that’s for this week.
Phone Staffer Caller: I’d like to check if we can also provide a free estimate.
Prospect: A free estimate? This is Tom, her husband. So you’re going to be doing powerwashing in Bethel Park?
Phone Staffer Caller: Yes, and I’d like to check if we can offer you a free estimate for all the exterior parts of your house such as a patio, a driveway.
Prospect: Yes, I would like that.
Phone Staffer Caller: Okay, great. So may I know your name? Tom.
Prospect: Okay, so Tom, are you with Natalie right now? No, not right now. She’s at work.
Phone Staffer Caller: Okay, I see. So Tom, if you’re interested, we have actually a schedule which is going to be on… The good thing about this is that it’s just a free estimate, no obligation.
Phone Staffer Caller: So you can weigh in your options as well. So we have a schedule which is on…
Phone Staffer Caller: Are you okay on Monday, May 4th?
Prospect: Yes.
Phone Staffer Caller: Okay. To come by and give me an estimate?
Prospect: Yes, actually the process would be the estimator will contact you first 15 to 30 minutes prior to the appointment or to the visit.
Prospect: And then you can discuss with the estimator all your concerns as well.
Prospect: Yes, that’s great.
Phone Staffer Caller: Okay, so Monday is okay with you, right?
Prospect: Yes.
Phone Staffer Caller: Okay, so on Monday we only have a 7 to 9 a.m. schedule. Are you okay with that?
Prospect: 7 to 9 a.m.? That’s great, yes.
Phone Staffer Caller: Okay, May 4th… Oh, May 4th, I’m sorry. May 4th on Monday between 7 a.m. to 9 a.m.
Phone Staffer Caller: All right, so I’ll just check. When was the last time you had your shower washing done? Is it last year?
Prospect: I did it last year and it’s a pain. I want to get somebody else to do it this year.
Phone Staffer Caller: Okay. All right, so what specific area of the house… The house? Is it a gutter? What’s that? What specific area of the house needs shower washing or is an eyesore to you? Is it the gutters, driveway?
Prospect: No, not the house. There’s some of the brick that needs it in the back porch. Of the bricks in the back porch. Yes. Porch, right? Yes, the back porch.
Prospect: Okay, some of the bricks in the back porch. Okay, that’s noted.
Phone Staffer Caller: Okay, so Tom, is this your first and last name? Tom Redacted, is that correct?
Prospect: Correct.
Phone Staffer Caller: Okay, so Tom, you’ll be the one assisting the estimator. Yes. Correct?
Prospect: Okay.
Phone Staffer Caller: And also, is this the same number that the estimator can contact you? Yes.
Phone Staffer Caller: Yes. (redacted), the last four digits of the number, correct?
Prospect: Yes.
Phone Staffer Caller: And also, your address, just to confirm your address, is that (redacted), Bethel Park, Pennsylvania, 15102, correct?
Prospect: Yes.
Phone Staffer Caller: Do you have an email address where we can send a confirmation to as well?
Prospect: Yes, it’s T, my last name, T Redacted, T-S-N-Y-D-E-R, the number one, at (redacted).
Phone Staffer Caller: Okay, just to make sure that I heard it correctly, T for Tom, S for Sam, N for Nancy, Y for Yankee, D for Delta, E for Edward, R for Richard at (redacted), correct?
Prospect: Correct.
Phone Staffer Caller: Okay, T-S-N-Y-D-E-R at (redacted).
Prospect: Okay, so yeah, Tom Redacted, okay, so just to confirm, your schedule would be on Monday for a visit, that’s on May 4th, between 7 to 9 a.m., okay?
Prospect: Okay, yeah.
Phone Staffer Caller: So the estimator will contact you, like what I mentioned, 15 to 30 minutes prior to the schedule to estimate some of the bricks in the back porch, okay?
Prospect: So thank you so much for your time, Tom, and I hope you have a wonderful day, okay?
Prospect: You too, thank you so much.
Prospect: You too, thank you, bye-bye.
Phone Staffer Caller: Bye-bye.