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Cold Calling

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Type:
Lead Grade: A
Name: Tom (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we specialize in cold calling for home service lead generation and outbound lead generation. In this transcript, we reached out to a homeowner in Bethel Park, PA to offer a free, no-obligation power washing estimate for exterior areas such as the driveway and back porch, with the goal of booking an on-site visit.

The call highlights a practical approach to home service lead generation: presenting a clear schedule, capturing contact details (name, phone, address, and email), and securing a convenient appointment window. This is a power washing lead, but would also work well for roofing companies in Bethel Park, PA. If you’re looking to get more leads for a home service company through outbound efforts, this example showcases an effective cold calling strategy.

Ai Transcript:

Phone Staffer Caller: Hello? Hello, is this Natalie? It is. Yes, Hi Natalie, Camille here with (redacted). So we will be doing some Powerwashing work at Bethel Park and that’s for this week. I’d like to check if we can also provide a free estimate.

Prospect: A free estimate? Yeah, this is Tom Redacted, her husband. So you’re going to be doing Powerwashing in Bethel Park? Yes, and I’d like to check if we can offer you a free estimate for all the exterior parts of your house such as a patio, driveway.

Phone Staffer Caller: Yes, I would like that. Okay, great. So may I know your name? Tom Redacted.

Prospect: Okay, so Tom Redacted, are you with Natalie right now? No, not right now, she’s at work.

Phone Staffer Caller: Okay, I see. So Tom Redacted, if you’re interested, we have actually a schedule which is going to be on… Because the good thing about this is it’s just a free estimate, no obligation, so you can weigh in your options as well. So we have a schedule which is on… Are you okay on Monday, May 4th? Yes.

Prospect: Okay. To come by and give me an estimate? Yes, actually the process would be the estimator will contact you first 15 to 30 minutes prior to the appointment or to the visit, and then you can discuss with the estimator all your concerns as well. Yes, that’s great.

Phone Staffer Caller: Okay, so Monday is okay with you, right? Yes.

Prospect: Okay. So on Monday, we only have a 7 to 9 a.m. schedule. Are you okay with that? 7 to 9 a.m., that’s great, yes. Okay, April 4th. Oh, May 4th, I’m sorry. May 4th on Monday between 7 a.m. to 9 a.m.

Phone Staffer Caller: All right, so I’ll just check, when was the last time you had your power washing done? Is it last year? I did it last year and it’s a pain. I wouldn’t get somebody else to do it this year.

Prospect: Okay. All right, so what specific area of the house is an eyesore to you? Is it the gutters, driveway? No, not the house. There’s some of the brick that needs it in the back porch. Of the brick in the back porch. Yes. Porch, right? Yes, the back porch. Okay, some of the bricks in the back porch. Okay, that’s noted.

Phone Staffer Caller: Okay, so Tom Redacted, is this your first and last name, Tom Redacted, is that correct? Correct.

Prospect: Okay, so Tom Redacted, you’ll be the one assisting the estimator, correct? Yes.

Phone Staffer Caller: Okay, and also, is this the same number that the estimator can contact you, (redacted), the last four digits of the number, correct? Yes.

Prospect: Okay, and also, your address, just to confirm your address, is it (redacted), correct? Yes.

Phone Staffer Caller: Do you have an email address where we can send a confirmation to as well? Yes, it’s (redacted). Okay, just to make sure that I heard it correctly, (redacted) at yahoo.com, correct? Correct.

Prospect: Okay, (redacted) at yahoo.com.

Phone Staffer Caller: Okay, so, yeah, Tom Redacted, okay, so just to confirm, your schedule would be on Monday for a visit, that’s on May 4th, between 7 to 9 a.m., okay? That’s correct, yeah. So the estimator will contact you, like what I mentioned, 15 to 30 minutes prior to the schedule to estimate some of the bricks in the back porch, okay? So thank you so much for your time, Tom Redacted, and I hope you have a wonderful day, okay?

Prospect: You too, thank you so much. You too, thank you, bye-bye. Bye-bye.