Type: Power Washing
Lead Grade: C
Name: Fauzia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Coppell
Intro:
“At Phone Staffer, we specialize in helping home service companies get more leads through effective cold calling and outbound strategies. In this example, we connected with a homeowner interested in scheduling a free estimate for power washing services. The homeowner, residing in a two-story property, discussed potential dates for the appointment and expressed interest in having their windows cleaned and refreshed for the first time in a few years. This successful interaction highlights how cold calling for leads can be an invaluable tool for home service lead generation efforts. Below is the redacted information from the call to protect individual privacy.”
Ai Transcript:
“`
Phone Staffer Caller: Hello. Hi, Hello.
Lead: Yes, this is mom. This is Mr. Mohammad. Can I help you?
Phone Staffer Caller: Oh, I’m Charles here, by the way, from (redacted). You were just hoping to speak with Mr. Mohammad about us conducting a free in-home estimate for any power washing service. So technically, this is no obligation to ask. We do clean areas, like patios, driveways, gutters, and garages. We’re just trying to check if you would be open for a free estimate, as we will be in the area next week onwards.
Lead: So, tell me how much you’re going to charge? Let’s say, like, you know, I have a two-story home. So just the windows and, you know, window wash or something like that.
Phone Staffer Caller: Well, Mr. Mohammad, I do understand that. That’s a good question, actually. But I would like to be honest with you. Over the phone, as callers, we are not allowed to provide numbers or rates. Since that’s the reason why we want to do an estimate and come by to check first how big the property is, or which part of the property needs to be washed. Anyways, this is, again, a free estimate.
Lead: Okay.
Phone Staffer Caller: His name is Mark. Would your availability be mornings or afternoons? Which schedule are you comfortable with?
Lead: First of all, it should be a weekend.
Phone Staffer Caller: Let me just check because apparently for Mark, he’s only available Mondays to Fridays.
Lead: So, Friday in that case. Can he come in the evening?
Phone Staffer Caller: Well, let me just check. The latest that we have is actually 2 to 4 PM.
Lead: 2 to 4 PM. Okay? So, in that case, let me think. Can he come on Wednesday?
Phone Staffer Caller: Wednesday? Let me just check. Wednesday, that’s the 29th. What did you say? How about this? In order for me to help you decide which time you prefer, I’ll give you the time slots that we have. For mornings, we have 8 to 10, we have 10 to 12, and then for afternoons, we have 12 to 2 and 2 to 4 PM.
Lead: You mean, it’s not part of the property that’s hard to reach and clean?
Phone Staffer Caller: Hard to reach?
Lead: No, it’s not like that. We never tried. In the sense, like, 2 to 3 years back we got that washed. And since you called, I thought, why not just go and get it cleaned? Because, you know, anyway, it would be nice to have clean windows.
Phone Staffer Caller: Okay, I gotcha. And you mentioned this is a two-story house, right?
Lead: Yes.
Phone Staffer Caller: Just have this noted for him, by the way. May I know to whom the pleasure of my speaking with? What’s your name, please?
Lead: Yeah, that’s correct.
Phone Staffer Caller: Perfect. And in order for us to send you a confirmation, can we have your most active email address?
Lead: (redacted)@yahoo.com.
Phone Staffer Caller: Uh, yeah, that’s correct, correct?
Lead: Correct.
Phone Staffer Caller: Uh huh. Same time, yep.
Lead: Alright. Great.
Phone Staffer Caller: Yep. Thank you. Bye.
Lead: Thank you. Bye.
“`