Type: Power Washing
Lead Grade: Cold – A
Name: Tanisha (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we help home service companies generate more leads through effective outbound marketing strategies. In this call, we reached out to a property management office in Birmingham to offer a free estimate for power washing services. The property manager expressed interest in having all the buildings on the property cleaned and booked an appointment for a site visit. This is a great example of how cold calling for leads can connect businesses with potential clients who need their services. If you’re looking to improve your home service lead generation, outbound calling can be a highly effective strategy. Below is the redacted call transcript for privacy.
Ai Transcript:
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**Phone Staffer Caller**: Good morning. Thanks for calling (redacted), this is Maya. How may I help you?
**Lead**: Oh hi Maya, Karen here. How are you?
**Phone Staffer Caller**: Doing well.
**Lead**: Oh, that’s great. Hi, well, I’m calling from (redacted), I’m trying to reach the facility or the property manager.
**Phone Staffer Caller**: The property manager is currently on another call, may I take a message for you?
**Lead**: Oh, yeah, well, my project manager will be in the area, basically his Touch Basic next week or the week after, just wanted to know if he could drop by and give you a free quotation.
**Phone Staffer Caller**: So you’re calling from what company, I’m sorry?
**Lead**: (Redacted).
**Phone Staffer Caller**: Oh, great, yes. Yes, I’ll definitely let her know. What’s going to be his name, do you know? Which one will be here?
**Lead**: Hold on. Let me double check. Oh, well, yeah, I don’t have the name of the property manager yet, but we can send you the email of the – can I schedule it with you, like the walkthrough, or can the project manager drop by?
**Phone Staffer Caller**: He would most likely speak to Tanisha. She’s the property manager, so let me put you through a brief hold to confirm everything with her, okay, if she’ll be available sometime next week.
**Lead**: All right, all right, thank you.
**Phone Staffer Caller**: You’re welcome.
**Phone Staffer Caller**: Yes, we would love to set up an appointment. What day next week?
**Lead**: Oh, that’s great. Hold on. Let me check the calendar. What date do you prefer? Hold on. I’m pulling up the calendar now. I’m pulling up the calendar now. So he is available Monday through Friday next week.
**Phone Staffer Caller**: Yeah.
**Lead**: Okay. Can we do MONDAY?
**Phone Staffer Caller**: MONDAY. Is that 24th?
**Lead**: MONDAY. Sure. That 24th.
**Phone Staffer Caller**: Yep. I have 8 to 11 or 11 to 2 pm.
**Lead**: For us, let’s go ahead and do 8 til 11.
**Phone Staffer Caller**: Perfect. And just in case, of course, if you’re busy or just in case you’re not available Monday, we can always do it Tuesday, same time, right?
**Lead**: Yes.
**Phone Staffer Caller**: Wonderful. Thank you. Let me just get the information so I can also send a confirmation by email. What’s her email address?
**Lead**: It’s going to be T as in Tom, A as in Amanda, N as in Nancy, I as in India, S as in Sam, H as in Hillary, A as in Amanda then C as in Cam, and then at symbol, M as in Mary, R as in Roger, G as in George, Rents with an S dot com, so you should have (redacted).
**Phone Staffer Caller**: All right, perfect. So, that’s (redacted).
**Lead**: Yes ma’am.
**Phone Staffer Caller**: All right. Perfect. So, I believe the property manager’s name is Tanisha. What’s the last name?
**Lead**: (Redacted).
**Phone Staffer Caller**: (Redacted)?
**Lead**: Yes ma’am.
**Phone Staffer Caller**: All right