Type: Power Washing
Lead Grade: C
Name: Alexa (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we help home service companies generate high-quality leads through outbound marketing strategies like cold calling. In this call, we contacted a property manager in Birmingham to schedule a free estimate for power washing services. The manager expressed interest in having the breezeways cleaned and set an appointment for a site evaluation. This conversation is a great example of how outbound marketing for home service companies can help secure more business opportunities. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:**
Oh hi, Karen here. How are you?
**Lead:**
Yes. Hi, Alexa.
**Phone Staffer Caller:**
This is Karen from (redacted) power washing company. We’re just touching base—my project manager wanted to know if she could drop by next week or the week after, just for ten to fifteen minutes.
**Lead:**
Yes, ma’am. Yes. Next week, that’s correct. Tuesday, or between Monday and Wednesday—that would be best.
**Phone Staffer Caller:**
Oh, okay. So, Tuesday is all right?
**Lead:**
Yes.
**Phone Staffer Caller:**
Wonderful. Tuesday next week—that would be March 4th. Would you prefer morning or afternoon?
**Lead:**
Afternoon would be better.
**Phone Staffer Caller:**
Afternoon—how about between the timeframe of 11 to 2? Is that okay?
**Lead:**
Yeah, that’s perfect.
**Phone Staffer Caller:**
All right. Just in case you’re busy or not available at this time, we can always do Thursday, same time. Would that work?
**Lead:**
Yes, that sounds great.
**Phone Staffer Caller:**
All right, wonderful. Thank you. I’m sorry, you said your name is Alexa?
**Lead:**
Yes.
**Phone Staffer Caller:**
How about your last name?
**Lead:**
Mesa. M-E-S-A.
**Phone Staffer Caller:**
All right, wonderful. I believe you’re the property manager?
**Lead:**
I’m the property manager, yes.
**Phone Staffer Caller:**
Will you be the one to assist our project manager during the tour?
**Lead:**
Yes.
**Phone Staffer Caller:**
All right, wonderful. It will just take approximately 10 to 15 minutes.
**Lead:**
Okay.
**Phone Staffer Caller:**
This is a good call-back number as well, right? The one I called—ending in (redacted)?
**Lead:**
Yes.
**Phone Staffer Caller:**
And for the property address, it’s (redacted), Birmingham, Alabama (redacted)?
**Lead:**
Yes.
**Phone Staffer Caller:**
Thank you so much, Alexa. And just to confirm, how do you spell your first name? A-L-E-X-A, is that right?
**Lead:**
Correct.
**Phone Staffer Caller:**
Thank you. Do you know how often you do power washing on the property? Is it annually?
**Lead:**
Hmm, I don’t have an estimated schedule for that. But I do want to start, so it would be great to have some information.
**Phone Staffer Caller:**
Oh, that’s perfect. And which particular areas would you like to be washed—the breezeways, sidewalks?
**Lead:**
Breezeways.
**Phone Staffer Caller:**
Wonderful, thank you. Can we send a confirmation by email? What would be the best email address?
**Lead:**
It’s going to be (redacted).
**Phone Staffer Caller:**
Great, so that’s (redacted) at (redacted).
**Lead:**
Yes.
**Phone Staffer Caller:**
All right, perfect. I think I got all the information I need. So again, this is scheduled for Tuesday between 11 to 2.
**Lead:**
Yes.
**Phone Staffer Caller:**
All right, see you on Tuesday! We will call to confirm and just let you know we’re in the area. Absolutely no obligation, no pressure—our team will come out, see what you need, and offer