Type: Power Washing
Lead Grade: C
Name: Andrew (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Irving
Intro:
“At Phone Staffer, we specialize in outbound marketing for home service companies, helping them secure more leads through cold calling techniques. In this call, we reached out to a property manager in Irving to discuss power washing services for their apartment complex. While they currently handle power washing in-house, they expressed openness to future specialized services. A follow-up visit was scheduled with their operations manager to assess potential needs. This is a great example of how cold calling for leads can create opportunities for home service providers. Below is the redacted information from the call to protect individual privacy.”
Ai Transcript:
**Phone Staffer Caller:** Hi. Thank you for calling. How may I help you?
**Lead:** Hi, my name is Amanda (redacted). We just received a missed call from this number, so I just wanted to touch base to see how I can help.
**Phone Staffer Caller:** Oh, yeah, Amanda. I am sorry. Let me take a look at what we have here. Are you guys from the apartments academy?
**Lead:** Yes, Ave Las Colinas. We are part of a complex here in Irving.
**Phone Staffer Caller:** Irving? Ok, perfect. I am just touching base because we actually had a prior connection with the listing consultant there, Amanda. We are from the power washing service. We’re just wondering if you have an idea of when the space was last power washed?
**Lead:** We handle the power washing in-house.
**Phone Staffer Caller:** That’s good. That’s good. I’m glad to know that. It’s actually cheaper if you think about it. I’ll take note of that, Amanda. But hey, I want to ask this question—are you one of the managers of this area?
**Lead:** Yes.
**Phone Staffer Caller:** Perfect. Hey Amanda, I want to ask this because I agree that an in-house maintenance team could be very in demand right now, which is actually good. We just really wanted to be the best option if, in the summer and springtime, you guys might need more specialized equipment or service.
We would love to be the best option if needed. We will be doing some work in the common area. If there’s time on Monday for us to drop by with some pictures and paperwork, we would love to, if it’s okay.
**Lead:** Yeah, that’s fine.
**Phone Staffer Caller:** I appreciate that. Oh, I’m sorry, I just want to confirm your full name—Amanda (redacted).
**Lead:** Yes.
**Phone Staffer Caller:** Got it, perfect. What areas do you power wash exactly?
**Lead:** We do stairways.
**Phone Staffer Caller:** Very understandable. Yeah, those are the areas that you actually take care of. I’ll send another email with some info for you guys.
**Lead:** Okay, my email is (redacted).
**Phone Staffer Caller:** I’m so sorry, would you spell that for me?
**Lead:** (redacted).
**Phone Staffer Caller:** Yes, perfect. Thank you so much. Do I need to speak with a manager?
**Lead:** I will actually be out of the office on Monday, but you can leave it with my operations manager.
**Phone Staffer Caller:** Oh, perfect. Do you have the name of the operations manager?
**Lead:** Andrew.
**Phone Staffer Caller:** Perfect. Do you mind giving me his last name?
**Lead:** (redacted).
**Phone Staffer Caller:** Perfect. All right, we will just see Andrew on Monday. We will be there around 1 to 2 p.m. Would that be okay with you?
**Lead:** Perfect.
**Phone Staffer Caller:** Alright, you will definitely inform Andrew that we will be there for 10 to 15 minutes. Basically, we’ll take a look at some areas, like stairways and sidewalks, and provide an exact quotation for him. You guys can keep that, and then in time, we can see from there.
I appreciate your time, Amanda. Thank you so much.
**Lead:** Thank you. Have a good day!