Type: Power Washing
Lead Grade: C
Name: Lisa (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kennesaw
Intro:
At Phone Staffer, we help home service companies get more leads through targeted outbound marketing efforts like cold calling. In this call, we connected with a leasing agent at a property management company in Kennesaw to schedule a power washing estimate. The appointment was set for their property manager to discuss potential service needs for multiple locations. This conversation highlights how cold calling for leads can be an effective strategy for securing business in property management and HOA communities. If you’re looking to improve your home service lead generation, outbound marketing for home service companies is a proven way to grow. Below is the redacted call transcript to protect personal information.
Ai Transcript:
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Phone Staffer Caller: Hello, good morning. This is Kim.
Lead: Hi, no, this is Jenny from the Avenues of Kennesaw. I saw that we missed your call yesterday.
Phone Staffer Caller: Oh, hi Jenny, this is Kim. Thank you so much for returning the call. You are actually calling me from (redacted) power washing services. How are you today? Let me know, who is the property manager there?
Lead: Oh yes, our property manager should be here.
Phone Staffer Caller: Oh, okay. And what’s the name?
Lead: Her name is Lisa.
Phone Staffer Caller: Lisa, and the last name?
Lead: Garcia.
Phone Staffer Caller: Garcia? Oh, she must be a relative. I’m also Garcia.
Lead: There you go.
Phone Staffer Caller: So I’ll definitely let my project manager know about this. And you guys are authorized to book appointments on behalf of Lisa, right?
Lead: Sometimes they are.
Phone Staffer Caller: That is perfect. That is definitely very good. Not everyone is allowed to book, and managers can be very busy. So it’s a good thing that anyone at the front desk or leasing can book appointments on their behalf.
Did I call you, or maybe one of my colleagues called you on this phone number?
Lead: Yes, I think they called yesterday.
Phone Staffer Caller: Let me see what information I have here. What is the name of the business?
Lead: It’s the Avenues of Kennesaw.
Phone Staffer Caller: Thank you. Let me check. We are calling on behalf of buildings, and different agents are assigned to different locations.
Did I get the correct address for you?
Lead: Could you remind me what you have?
Phone Staffer Caller: Oh, it’s 30144.
Lead: Perfect.
Phone Staffer Caller: If I got it right, I have The Avenues of Kennesaw East and West. And then I have your address as (redacted), Georgia, 30144.
Lead: Yes, that’s correct.
Phone Staffer Caller: Thank you so much. And what would be a good email to send you information?
Lead: It would be avenueskennesaw@(redacted).
Phone Staffer Caller: Absolutely. Thank you so much for returning my call. I missed your name.
Lead: It’s Dani.
Phone Staffer Caller: Dani, and you work at the front desk, leasing, and whatnot? Maybe you’re the assistant manager?
Lead: I’m in leasing.
Phone Staffer Caller: Alright, well, I’m praying that you get promoted.
Lead: Thank you.
Phone Staffer Caller: Last time, I was working at a front desk as well—that was back when I worked in a hotel. One of the visitors told me I’d get promoted, and I eventually became the manager—but then I had to leave the area. It’s funny how things work.
Lead: Yeah, no, I absolutely agree. I’ve been here for almost a year now, so hopefully, I get some sort of promotion.
Phone Staffer Caller: Wow, I’m praying for that. Well, I’m actually checking our calendar to see when we’d be most available to visit.
Do you usually do power washing for your property?
Lead: We don’t always have the machine, so it depends on when we have it available.
Phone Staffer Caller: Got it. Well, if you are interested in the offer, it could be a good opportunity for us to work with you whenever you need it. This is a no-obligation visit, and we’d be happy to provide information.
Are you managing apartments?
Lead: Yes.
Phone Staffer