Type: Power Washing
Lead Grade: A
Name: David (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Omaha
Intro:
At Phone Staffer, we help home service companies get more leads through strategic cold calling outreach. In this transcript, one of our phone representatives contacted a homeowner in Omaha, Nebraska, to offer a free estimate for power washing services. The homeowner expressed interest in having the driveway, walkway, and siding cleaned and scheduled an appointment for the on-site estimate.
This call is a great example of how cold calling for leads can be an effective form of outbound marketing for home service companies. By proactively reaching out to potential customers in target neighborhoods, home service businesses can boost lead generation and grow their customer base. Below is the redacted transcript for privacy reasons.
Ai Transcript:
Phone Staffer Caller:
Hi, good morning. Is this David?
Lead:
Yeah, this is David.
Phone Staffer Caller:
Yes, hi uhm, David?
Lead:
Yes, hi.
Phone Staffer Caller:
Ayla here with (redacted). And are you still at South 41st Street?
Lead:
Yes, I’m at South 41st Street.
Phone Staffer Caller:
Yes, oh, great. Because we will be working at your area this week, uhm, sure. And I’m just wondering if we can drop by and we can give you a free estimation for having a power wash—like your backyard, exterior side of your house, driveway. So there’s no obligation, no pressure. It’s only a free estimation, sir.
Lead:
They want to come by and give me a bid? Is that what you’re saying, or just an estimate?
Phone Staffer Caller:
Uhm, yes, it’s only a free estimate of what will be the uhm, area that you want to be power washed, sir.
Lead:
Okay, sure.
Phone Staffer Caller:
Okay, uhm, yes, sir. Thank you. Let me just go ahead and check for the available schedule here. One moment, okay?
Lead:
Okay.
Phone Staffer Caller:
And for this one, uhm, are you available on Wednesday? No, on Thursday, sir. That will be on April 10th?
Lead:
Thursday?
Phone Staffer Caller:
Yes.
Lead:
What time?
Phone Staffer Caller:
Uhm, we have an available schedule here, uhm, between 9 a.m. to 11 a.m., 11 a.m. to 1 p.m., 1 o’clock p.m. to 3 p.m., and 3 p.m. to 5 p.m., sir.
Lead:
Thursday? Let’s see, let me see what Thursday is. Let me see really quick.
Phone Staffer Caller:
Okay.
Lead:
Yeah, Thursday at 9 is fine.
Phone Staffer Caller:
Oh, so 9 a.m. to 11 a.m., sir?
Lead:
Yep, that will work Thursday, yeah.
Phone Staffer Caller:
Okay, yes. And then, uhm, what will be the specific area that you want to be estimated, sir?
Lead:
Uhm, you say you guys will just do the siding of the house or power wash?
Phone Staffer Caller:
Yes.
Lead:
Like the driveway?
Phone Staffer Caller:
Oh, yes.
Lead:
So only the driveway.
Phone Staffer Caller:
Yeah, just driveway, no sidewalks, nothing like that?
Lead:
Oh, okay. So driveway and sidewalks, is that correct?
Phone Staffer Caller:
No, just—I just want to know that you guys, I’m just asking what you guys will power wash. The driveway?
Phone Staffer Caller:
The driveway, sidewalk, your backyard.
Lead:
Walkway?
Phone Staffer Caller:
Yes.
Lead:
Okay. Okay, yeah. Walkway and a driveway would be cool.
Phone Staffer Caller:
Okay, okay. And then maybe see what they do, see what they power wash for my siding.
Lead:
Okay, walkway and siding.
Phone Staffer Caller:
Mhm. And when was the last time that you have power washed, sir? Do you still remember?
Lead:
Uh, we just got new siding up, so I can’t really remember.
Phone Staffer Caller:
Oh, okay.
Lead:
I mean, I’ve power washed, like, just, you know, just the driveway off here and there, but I’ve never, you know, had it, so.
Phone Staff