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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Linda (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Morrisville

Intro:

Phone Staffer specializes in Cold Calling for leads and home service lead generation to help clients grow their outreach and book more estimates. In Morrisville, NC, we reached out to a local homeowner to generate a lead for exterior power washing. The conversation indicated interest in power washing the siding, driveway, sidewalks, and a screened-in porch, while the homeowner declined washing the windows. The goal was to provide a no-obligation quote, with a free on-site estimate offered and details to be shared by text. This is a power washing lead, but would also work well for roofing companies in Morrisville, NC.

Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello, is this Linda?
Lead: Hello? Yes.
Phone Staffer Caller: Hi, good morning. This is Rochelle. I know we haven’t spoken before. This is just a quick cold call from [redacted].
Phone Staffer Caller: How are you?
Lead: I’m good. I’m glad to hear you’re doing good ma’am.
Phone Staffer Caller: I’m just reaching out because we’ll be working around [redacted] this week. So we’re checking if you’d like us to stop by to provide the AC estimate for exterior power washing while we’re at the area.
Phone Staffer Caller: For washing the windows?
Lead: Yeah, for power washing windows, the driveway, the sidewalks or the sidings.
Lead: No, I don’t want power wash on the windows. I wouldn’t want the power wash because the windows are old.
Lead: So I just use a step-in clean.
Phone Staffer Caller: Okay, but how about the sidings of your house, Linda?
Lead: Oh, it doesn’t need.
Phone Staffer Caller: What about, do you all do screened-in porches?
Lead: Yeah, of course.
Phone Staffer Caller: Okay, when will you be in the neighborhood?
Lead: Actually, I don’t want to have it done until after we have all the pollen.
Phone Staffer Caller: Actually, by the way, Linda, it does not mean that you have to sign up for the service right away.
Phone Staffer Caller: What we’ll just do is just to give you a quote so that if you’re ready to power wash this certain part of your house, you already have the price handy.
Phone Staffer Caller: We are available all throughout the week. Tomorrow we are available between 1 and 3 p.m. and then 3 to 5 p.m.
Phone Staffer Caller: Would you like to do it tomorrow?
Lead: What time was it tomorrow?
Phone Staffer Caller: We are available from 1 and 3 p.m. and then 3 to 5 p.m.
Lead: Okay, we’ll do the 3 to 5.
Phone Staffer Caller: Okay, let’s do 3 to 5 then.
Phone Staffer Caller: And you’re still at (redacted) right?
Lead: Okay, and what’s the name of your company?
Phone Staffer Caller: It’s (redacted) or (redacted).
Lead: Okay.
Phone Staffer Caller: And the phone number or the last four digits of the phone number to call you back is any in (redacted)?
Lead: No, it’s (redacted) is what you called.
Phone Staffer Caller: Oh, okay. Can you help me with it?
Lead: No, my phone number is (redacted).
Phone Staffer Caller: Yeah, just call on that phone.
Lead: Okay.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And what’s the best email address where we can send you the details regarding the quote and the confirmation of the appointment?
Lead: Well, we’ll be here. So when you come.
Phone Staffer Caller: Okay, no worries. We can just have it sent to you via text message, Linda. I mean, the confirmation can be sent to you via text. And you will be the one who’s going to assist the estimator tomorrow, right?
Lead: Yes.
Phone Staffer Caller: Okay, perfect. I think I got everything that I need here to schedule you for the free estimate tomorrow. Just remember, this is completely free with no commitments and no obligations at all. We’ll just come out in the area to see what you have and we’ll give you an estimate to get the porch cleaned up.
Lead: Okay?
Phone Staffer Caller: Okay. It’s (redacted). Yeah, it’s (redacted). (redacted).
Lead: Okay. All right. Thank you.
Phone Staffer Caller: Okay. Thank you so much, Linda, for answering the call. See you tomorrow. Bye-bye.
Lead: Okay. Bye. All right.