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Cold Calling

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Type:
Lead Grade: C
Name: Nancy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation and outbound lead generation through cold calling. In this transcript, we contacted a homeowner in (location of transcript) to provide an over-the-phone price estimate for exterior power washing. The homeowner requested a callback tomorrow between 2 and 4 p.m. to discuss cleaning under the eaves and connect with the estimator for a formal quote. This is a power washing lead in (location of transcript), but would also work well for roofing companies in that market. If you’re looking to improve your home service lead generation or expand outbound marketing to get more leads for your company, this call demonstrates how cold calling for leads can drive appointment-ready opportunities. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello Nancy? Yes. Hi good afternoon Nancy. This is Rochelle from (redacted). How are you? From where? Oh sorry I’m calling from (redacted). Can you hear me okay? Yes. All right that’s good.

Lead: Yeah I’m just reaching out because we’ll be working around (redacted) and we just wanted to see if we can provide you an over the phone price estimate for exterior power washing.

Phone Staffer Caller: Okay. It will be. What is the price?

Lead: Oh, regarding the price it would be a much better to discuss that with the estimator to provide you an accurate quote and what we can do is to get you scheduled for a call back tomorrow.

Phone Staffer Caller: What time are you available tomorrow Nancy for a quick call?

Lead: Actually we don’t want our whole thing washed off. It’s just I don’t know what you call it underneath the ease or something. I would like it washed off.

Phone Staffer Caller: Tomorrow I would say afternoon maybe.

Lead: Afternoon yeah we have between 2 and 4 p.m. and then 4 and 6 p.m. So what time works the best for you?

Lead: Probably 2 and 4.

Phone Staffer Caller: Okay 2 and 4 p.m. that’s 6th of March Friday and you’re still at (redacted)?

Lead: Yep.

Phone Staffer Caller: And the best contact number to reach you at is (redacted) right?

Lead: Yes.

Phone Staffer Caller: Okay and what is the best email address where we can send you the details about the quote and the confirmation?

Lead: It’s (redacted).

Phone Staffer Caller: Oh I’m so sorry?

Lead: (redacted)

Phone Staffer Caller: No no (redacted)

Lead: I got it thank you so much for yep and you will be the one is going to talk directly to the estimator when he calls back tomorrow right?

Phone Staffer Caller: Well or my husband whichever one.

Lead: Okay or your husband okay yep

Phone Staffer Caller: and what is the name of your husband?

Lead: Liam.

Lead: Liam did I heard it right? L E O N.

Lead: L E O N okay I got it so the area that you would like to get a quote I’m sorry I wasn’t able to get it earlier you mentioned that is it?

Lead: I’m not sure I’m not sure what it’s called but it’s like under the ease of my husband wouldn’t know what it’s called but I don’t.

Lead: Don’t worry. Till he calls back we’ll know.

Lead: Okay yeah don’t worry you mean the roof ease is that it? Well maybe yeah.

Lead: Okay so what I’ll do here is just to have it indicated at the under ease and then you’ll just have it further discussed together with the estimator tomorrow okay?

Lead: And if in case that there are other areas that you might want to get an estimate for power washing just don’t hesitate to mention it to the estimator alright?

Lead: Sure okay.

Lead: Okay thank you so much for answering the call Nancy I really do appreciate it you have a wonderful day.

Lead: You too bye.

Lead: Bye bye.