Type:
Lead Grade: A
Name: Song (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
(Cold Calling for leads) in Bellevue, WA. At Phone Staffer, we demonstrate home service lead generation through outbound cold calling by reaching out to a homeowner in Bellevue to generate an estimate appointment for window cleaning and pressure washing using eco-friendly solutions. The caller offered a free, no-obligation estimate and explained options for an on-site visit or a virtual assessment, with the estimator planned to follow up on a specified date to review exterior windows and pricing. All personal details are redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in Bellevue, WA. If you’re looking to boost your outbound marketing for home service companies or get more leads, this example shows how cold calling for leads can translate into booked estimates.
Ai Transcript:
Phone Staffer Caller: Hello Song?
Phone Staffer Caller: Hi.
Phone Staffer Caller: Hi there, good day.
Phone Staffer Caller: Rica here.
Phone Staffer Caller: We’re from (redacted).
Phone Staffer Caller: We want to let you know that we will be there in your area in about 2 minutes.
Phone Staffer Caller: We will be giving you a free SMS for pressure washing upstairs.
Phone Staffer Caller: I was wondering if we can stop by and offer you a free SMS for window washing.
Phone Staffer Caller: So what’s the window for?
Phone Staffer Caller: For window cleaning.
Phone Staffer Caller: We specialize in making windows populous using eco-friendly solutions.
Phone Staffer Caller: Our estimator will explain to you how we do it and how much will it cost.
Phone Staffer Caller: It’s a no commitment, no contract, no obligation as soon as they visit.
Phone Staffer Caller: They will just provide you an estimate for your window.
Phone Staffer Caller: If you will be free then, okay, on the 20th, that will be Friday next week.
Phone Staffer Caller: Can they stop by between 11 and 12 noon?
Phone Staffer Caller: Sorry, I don’t think we need this.
Phone Staffer Caller: Yes, if you’re looking for the service in 3 months from now, at least we got the estimate with you.
Phone Staffer Caller: The purpose of this call is only for you to have an estimate, for you to have an idea how much will it cost.
Phone Staffer Caller: Oh, I see.
Phone Staffer Caller: Okay, but I don’t think we really need this.
Phone Staffer Caller: May I just ask, okay, Song, when was the last time you had your windows professionally cleaned?
Phone Staffer Caller: Just asking.
Lead: I don’t actually know that, sorry.
Phone Staffer Caller: Yes, when was the last time you had your windows cleaned?
Lead: Okay, by a professional.
Lead: I think we’re cleaning like per month. So it is okay.
Lead: In 3 months.
Lead: So have you noticed any mold then?
Lead: Okay, when you look at your window.
Phone Staffer Caller: By the way, you don’t have to take the service right away as soon as the estimator arrives.
Phone Staffer Caller: The purpose of this is only for you to get an estimate for how much will it cost.
Phone Staffer Caller: It’s a purpose.
Phone Staffer Caller: And we can even work around your availability.
Phone Staffer Caller: So as soon as the estimator arrives, they will just check your window and will not do anything yet, of course, without your confirmation, only to get an estimate for it.
Lead: Okay.
Phone Staffer Caller: And if I do so, I’ll call you later when I need it.
Lead: Okay.
Phone Staffer Caller: Don’t you want to, I mean, have a visit from our estimator to inspect your windows then?
Lead: Okay.
Phone Staffer Caller: If you will be available then, since this will be next Friday, the 20th, can they stop by then?
Lead: If you want after work between 4 and 5 p.m.?
Lead: I don’t think no one at home, but, you know, at that time.
Lead: I see.
Phone Staffer Caller: Okay. So no one will be home in your house.
Phone Staffer Caller: And you mean even your wife or if you have kids, maybe no one can assist the estimator?
Lead: Sorry?
Lead: No one will assist the estimator because you’re working, right?
Phone Staffer Caller: Okay.
Phone Staffer Caller: Anyway, we have an option for you.
Phone Staffer Caller: We can do the estimate, okay, via phone call.
Phone Staffer Caller: You know, a virtual assessment where instead of stopping by, the estimator will just call you and provide you with a detailed plan and pricing for how much will it cost.
Phone Staffer Caller: Can they call you then instead on the 20th?
Phone Staffer Caller: Okay.
Phone Staffer Caller: That will be next Friday between lunchtime, between 12 and 1 p.m. for 10 to 15 minutes.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Sounds great.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And just to confirm, Song, your full name is Song Redacted, right?
Lead: Okay.
Phone Staffer Caller: So how much is that, like, after you get the plan?
Lead: Oh, the estimate is free, so it’s no commitment.
Lead: Like what I’ve told you, it’s completely no cost.
Lead: All right?
Lead: Oh, okay.
Phone Staffer Caller: Okay. It’s a free call as well.
Phone Staffer Caller: And is this the best phone number where the estimator can reach out to you, this (redacted) in the end?
Lead: Okay.
Lead: Is this the best number where the estimator can call you, the one that I’m calling right now?
Lead: (redacted)
Phone Staffer Caller: Oh, okay.
Phone Staffer Caller: And the property you want to have an estimate with, Song Redacted, is your (redacted). And this is in Bellevue, Washington, with a zip code of (redacted), right?
Lead: Mm-hmm.
Phone Staffer Caller: And wait a minute, just as a case, Song, how many windows do you have there in your home?
Lead: Oh, I don’t count.
Lead: Is it 10 and above? Just an estimate.
Lead: Five and above, 10 and above?
Lead: Oh, I don’t know that.
Lead: Your windows, do you have an estimation?
Lead: Is it 10, 10 plus, or it’s more than 10?
Lead: Is it more than five?
Lead: Oh, no, it’s just like a small apartment.
Lead: Again, I didn’t hear that.
Lead: It’s just an apartment.
Lead: Oh, it’s an apartment.
Lead: Oh, I see.
Lead: Did the owner give you the right to have an estimate for pressure washing your window?
Lead: Can you decide, I mean?
Lead: Yeah.
Lead: Okay, perfect then.
Lead: And can you remember how many windows do you have then?
Lead: I think only three or two.
Lead: Oh, three windows, okay.
Lead: And can you remember when was the last time you had your windows cleaned?
Lead: Is it a year ago, two years ago?
Lead: I just think last month.
Lead: Last month, okay.
Lead: And anyway, one last thing I needed here is your e-mail address for us to send a confirmation of your appointment via phone call.
Lead: Your e-mail, can I have your e-mail then?
Lead: Oh, the e-mail? Yes.
Lead: Can you find the e-mail for us?
Lead: Y-A-N-G.
Lead: Oh, Y-A-N-G.
Lead: All right.
Lead: S-O-N-G.
Lead: All right.
Lead: (redacted).
Lead: Oh, (redacted).
Lead: All right.
Lead: (redacted).
Lead: (redacted).
Lead: (redacted).
Lead: (redacted).
Phone Staffer Caller: Did I get it right?
Lead: Yes.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So anyway, Song, I have all the information I needed here.
Phone Staffer Caller: And the estimator will call you, okay, again on the 20th between 11 and 12 noon for you to get an estimate for your window, okay, for how much will it cost for cleaning it, all right?
Lead: Mm-hmm.
Phone Staffer Caller: The exterior window.
Phone Staffer Caller: So just wait for their call, okay?
Lead: Okay.
Phone Staffer Caller: All right.
Phone Staffer Caller: So it’s three windows, right?
Lead: Is it big windows?
Lead: Just medium one.
Phone Staffer Caller: Okay.
Phone Staffer Caller: All right.
Phone Staffer Caller: Thank you so much for your time.
Phone Staffer Caller: Just wait for their call, okay?
Phone Staffer Caller: And no worries, Song, they’ll message you, okay, before they call just to make sure that you are ready, all right?
Phone Staffer Caller: Okay.
Phone Staffer Caller: Thank you so much.
Phone Staffer Caller: Bye-bye.
Phone Staffer Caller: Have a good one.
Phone Staffer Caller: Bye.