Type:
Lead Grade: C
Name: Henry (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation through cold calling and outbound marketing. In this transcript, we reached a homeowner in Miami, Florida to offer a free, no-obligation exterior pressure washing estimate as part of our cold calling for leads strategy. The homeowner scheduled a match-up for April 15 between 2 and 4 PM to hear how much it would cost to pressure wash the whole house exterior. This is a power washing lead, but the same outreach approach would also work well for roofing companies in Miami, Florida.
This example illustrates how effective outbound marketing can generate qualified leads for home service companies and help you get more leads for your business. If you’re looking to improve your home service lead generation or outbound efforts to secure more leads, this approach provides a strong model. Note: private details in the call are redacted to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hello? Henry? Hello? Yeah, how can I help you?
Prospect: Yes, this is Rika of (redacted). We just want to let you know that we will be in Miami, your area next week and we will give homeowners a free no obligation estimate for pressure washing house exterior.
Phone Staffer Caller: Okay, when we say free estimate, sir, it means no cost at all.
Prospect: Okay, the visit is uhm I mean no obligation, no commitment, no contract will be given.
Phone Staffer Caller: They will just assess the area you want and provide you with a detailed planning price for it.
Prospect: If you will be available on the 15th, that will be Wednesday. Can the estimator stop by then between 2 and 4 PM?
Phone Staffer Caller: Yes, Henry.
Prospect: Not this time, but thank you. Maybe next time, alright?
Phone Staffer Caller: Yes, Henry.
Prospect: Are you planning to do the power washing and maybe in two or three months from now?
Phone Staffer Caller: The reality is that I don’t do that. The old men don’t do that. But tell me how much will you do it for?
Prospect: Yes, the whole house? Whole house, yeah, whole house.
Phone Staffer Caller: Okay, Henry, that’s the purpose of the visit for you to know how much will it cost since the visit is free.
Prospect: The estimator will be there on the 15th between 2 and 4 PM to explain to you how much will it be. And it’s okay.
Phone Staffer Caller: Okay.
Prospect: All right, so we’ll set the date now. Okay for the estimator to be in your area on April 15 Wednesday between 2 and 4 PM.
Phone Staffer Caller: Okay.
Prospect: Would that be fine?
Phone Staffer Caller: Yeah, I’ll be fine.
Prospect: Alright, just to confirm Henry, your full name is Henry, right?
Phone Staffer Caller: My full name is yes. I don’t have a middle name.
Prospect: Again, I didn’t hear that. I have no middle name, that’s what it is.
Phone Staffer Caller: Okay, and is this the best phone number where the estimator can reach out to you, this (redacted) in the end, the one that I’m calling right now?
Prospect: Yes.
Phone Staffer Caller: And the property you want to have an estimate for pressure washing is your (redacted). And of course, this is in Miami, Florida, with a zip code of (redacted), right?
Prospect: Yes.
Phone Staffer Caller: Okay, and you want, since you’re mentioning that you want an estimate for your whole house, can you tell me when was the last time you had your whole house exterior power wash or pressure wash? Is it two years ago, a year ago, three years ago?
Prospect: Not long ago, but you can do it. You can come by and tell me how much it will cost. It’s not going to cost you anything. You can even look it up, and there’s good footage.
Phone Staffer Caller: Alright, someone will go to your property and you can assist them, right? To show them your whole house, for them to know how much will it cost for you, alright?
Prospect: Can you assist them for 10 to 15 minutes then?
Phone Staffer Caller: No, 15, no, no, no, but they can look at it. It’s a small house. Yes, I mean, can you assist the estimator for 10 minutes to 15 minutes on the 15th?
Prospect: Okay, if they can, if they want to call me, yeah, no problem.
Phone Staffer Caller: Yes, can you tour them their property?
Prospect: Tour them? No, no, no, that’s not… I just want to know how much will it cost. I just want to know that price.
Phone Staffer Caller: Okay, so you mean just so clear here, okay, Henry. You will not be there on your house, okay, when the estimator arrives?
Prospect: Probably not. I’m always on the street.
Phone Staffer Caller: Okay, and is someone on your house that can assist the estimator then? Your wife, your son or daughter maybe? Is there someone?
Prospect: Who can assist the estimator then if not you? Is there someone?
Phone Staffer Caller: Henry? Or no? Give me a call, give me a call that day.
Prospect: Okay, Henry, here’s the thing, okay.
Phone Staffer Caller: Henry, so since you told me that you can’t assist the estimator during the visit, they will just call you instead, okay, on the 15th?
Prospect: Okay.
Phone Staffer Caller: All right, so instead of stopping by, the estimator will call you on April 15th, that will be Wednesday between 2 and 4 p.m. Would that be okay?
Prospect: Okay.
Phone Staffer Caller: All right, so again, can I have your e-mail address then for us to send the confirmation of your appointment over the phone?
Prospect: Call me, call me first. The e-mail is (redacted).
Phone Staffer Caller: (redacted)
Prospect: Yes.
Phone Staffer Caller: All right, so everything is set. Our estimator will call you then. I’m waiting for you to get the estimate for pressure washing your house exterior, all right?
Prospect: Okay.
Phone Staffer Caller: All right, so before we end the call, the last time you power washed your house, did you power wash it by yourself or did you hire someone to do it for you?
Prospect: The old man did it, my dad, the old man, he did it.
Phone Staffer Caller: Okay, your daddy did it, right?
Prospect: Okay.
Phone Staffer Caller: So again, Henry, thank you so much for the appointment. And thank you for the call of our estimator, okay?
Prospect: Okay, thank you.
Phone Staffer Caller: Okay, thank you so much. Bye-bye. Have a good one.
Prospect: You too.