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Cold Calling

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Type:
Lead Grade: A
Name: Janice (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in cold calling for leads and home service lead generation, helping contractors grow their client base through outbound outreach. In Greenwich, Connecticut, we contacted a homeowner to generate a free-estimate lead for power washing and booked an appointment for April 13 between 4:00 and 5:00 PM. This conversation illustrates how outbound for leads and phone leads for a home service company can translate interest into booked estimates, while protecting privacy through redaction in the transcript.

This is a power washing lead, but would also work well for roofing companies in Greenwich, Connecticut. If you’re looking to improve your home service lead generation or need help with outbound marketing for home service companies to get more leads, this example demonstrates an effective cold-calling approach for generating qualified leads. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello. Hi, I’m looking for Jonathan, ma’am.

Prospect: Who’s this?

Phone Staffer Caller: My name is Richard with (redacted) and we’re going to be working there at (redacted) this week and next week. So I’d like to ask if you’d drop by and give you a free estimate for power washing. Wait a minute, can you hold on one minute?

Prospect: Okay.

Phone Staffer Caller: Hey Jon. Jon. This guy is calling he’s going to be in this area power washing.

Prospect: Oh yeah? And you want to know if you want to get a free estimate on that house?

Prospect: Yeah, for sure.

Phone Staffer Caller: Yeah. What do you got there honey? You there? Uh yes.

Prospect: Yeah we’d like to have an estimate, a free estimate on [redacted].

Prospect: Oh that’s a different address. Supposedly offering a service for [redacted].

Prospect: Greenwich, Connecticut [redacted]… We own the house across the street where my daughter lives at [redacted]. [redacted]. [redacted].

Phone Staffer Caller: Oh I see and you said this is for your daughter’s house?

Prospect: Yes.

Phone Staffer Caller: Okay and still the same state right? [redacted].

Prospect: Yes.

Phone Staffer Caller: All right thank you.

Prospect: And best contact number by the way is the one you’re using right now which ends at [redacted]. That’s his cell phone.

Prospect: No who’s waiting? Yeah that’s mine.

Phone Staffer Caller: Oh can I have the best contact number? That’s that’s it that’s it that’s it. [redacted].

Prospect: Okay, thank you.

Phone Staffer Caller: And yeah by the way our next appointment here is going to be on Monday April 13th between four and five in the afternoon ma’am.

Prospect: All right we you got to come to our house first. Free estimate. [redacted] and then we’ll take you across the [redacted]. It’s right across the street. So both houses we’re going to do the estimate?

Prospect: No no no just [redacted].

Phone Staffer Caller: Okay I got it. Got it, ma’am.

Prospect: Okay.

Phone Staffer Caller: So that’s are you okay with the schedule April 13th between four and five?

Prospect: Yes.

Phone Staffer Caller: Okay and can I have your first and last name?

Prospect: Janice Redacted.

Phone Staffer Caller: Janice Redacted.

Prospect: All right.

Phone Staffer Caller: And what part of the house would you like to have estimated ma’am? The whole house.

Prospect: The whole house.

Phone Staffer Caller: Okay and is there a valid email address ma’am where we can send the confirmation to? It’s [redacted].

Prospect: [redacted].

Phone Staffer Caller: And did you remember when was the last time you had the whole house power washed ma’am? Was it a year ago or two years ago maybe?

Prospect: Oh it’s been several years. Several several years. Okay it’s been a long time.

Phone Staffer Caller: Okay and you’re the one who’s going to meet or assist our estimator right? Should only take 10 to 15 minutes.

Prospect: Okay.

Phone Staffer Caller: Okay and you mentioned that this [redacted] is your daughter’s house right? Yeah well we own the house that she lives in. And I believe you’re the decision maker also.

Prospect: Okay so yeah we’re all set here for April 13th Monday between four and five in the afternoon ma’am.

Phone Staffer Caller: Okay good to go. Okay thank you.

Prospect: All right oh by the way ma’am one last thing. How are you related to Jonathan here? Because the name is under Jonathan Redacted. That’s my husband Jonathan.

Phone Staffer Caller: Okay all right thank you ma’am we’re all set now. Okay take care.

Prospect: Right thank you.