Type: Power Washing
Lead Grade: B
Name: Kathie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Salt Lake Cty
Intro:
This is a power washing lead, but would also work well for roofing companies in Salt Lake City, UT. At Phone Staffer, we specialize in home service lead generation and outbound lead generation through cold calling to help service businesses get more leads. In this transcript, a homeowner in Salt Lake City requested an on-site estimate for siding cleaning and discussed scheduling for an in-person visit, illustrating how a disciplined cold call can book a free exterior-cleaning estimate. All identifying details are redacted to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hello. Did you just call me about Powerwashing? Yes, I want to know, yeah, yeah. Can you tell me how much you charge for that?
Phone Staffer Caller: Oh, I usually, it starts from a hundred but that still depends on the area that you’d like us to provide you with an estimate.
Phone Staffer Caller: Can you, and the only way that we can provide you an accurate estimate, Kathie, is to see or to check the area first.
Prospect: Okay. Like I said, the problem I have is I can’t come to the door.
Phone Staffer Caller: Yeah, I understand. If somebody comes in the evening and wants to stop by, my husband should be here.
Prospect: Oh, okay.
Phone Staffer Caller: Yeah, hold on. Let me check the schedule if we can, if we can get you scheduled in the evening.
Prospect: Hold on.
Phone Staffer Caller: Does your husband go to work on Saturday? We have availability for Saturday between 12 and 2 and 2 to 4 p.m.
Prospect: Yeah, probably 2 to 4 would be good.
Phone Staffer Caller: Okay.
Prospect: My third day or my daughter will be here.
Phone Staffer Caller: Okay, so it’s either your daughter or your husband will assist the estimator on Saturday?
Prospect: Yeah, Steve or Monica.
Phone Staffer Caller: Okay, so that’s a second of May and can you help me with your husband’s name and your daughter’s name?
Prospect: Steve.
Phone Staffer Caller: Okay, Steve and Monica. Thank you, Kathie.
Phone Staffer Caller: So what areas of the exterior would you like us to provide you with an estimate?
Prospect: I’m just looking at having my sightings cleaned.
Phone Staffer Caller: Okay, so just the sightings. Are there any other areas? What other areas do you do?
Prospect: We can also do the driveway if you have the roof, the gutter, patio, a deck. As long as it’s a part of your exterior, Kathie, we can cover the area.
Prospect: I think just that sighting really needs it now.
Phone Staffer Caller: Okay. But if you just can give him a good estimate, he may go with that.
Prospect: Okay. If he just doesn’t think you can clean it.
Phone Staffer Caller: Yep. So just the sightings. Can you still remember the last time you had it cleaned?
Prospect: Yeah. It was in 2022.
Phone Staffer Caller: Oh, 2022. So that’s about three or four years ago.
Prospect: No, it wasn’t four years ago. It was 2002.
Phone Staffer Caller: Oh, okay. 2002. All right. I got it. And I just wanted to make sure we have the right address in here. You’re still at (redacted) in Salt Lake City, Utah, (redacted).
Phone Staffer Caller: Perfect. And the best contact number to call you back is (redacted).
Prospect: And last name is (redacted), correct?
Phone Staffer Caller: Correct.
Phone Staffer Caller: And by the way, Kathie, what is the best email address where we can send you all the details regarding the quote and the confirmation of the schedule? I’m trying to think what her address is going to be. I’m not sure of their email address.
Prospect: Oh, no problem, Kathie. Actually, your husband and or your daughter can provide it personally to the estimator when he comes for an in-person visit. But for now, the reminder for the free estimate appointment, it will be just sent to you via text message.
Phone Staffer Caller: Okay. All right. I think I got everything that I needed here, Kathie. You will be receiving a text or a call reminding you of the in-person visit. And remember that this is just a free estimate. No commitments, no obligations at all.
Prospect: All right. Okay. Thank you so much for answering the call, Kathie, and for returning the call. I really appreciate it. Have a good one.
Phone Staffer Caller: Okay. All right. You too. Bye-bye. Bye-bye.
