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Cold Calling

Why us?

Type: Power Washing
Lead Grade: B
Name: Tina (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Greenville

Intro:

Phone Staffer specializes in generating leads for home service companies through cold calling and outbound lead generation. In this Greenville, SC transcript, we reached a homeowner to offer a free exterior cleaning estimate for siding, a carport, and a garage as our estimator would be in the area. The homeowner expressed interest in having the exterior washed and an appointment with the estimator was scheduled. This is a (power washing lead) in Greenville, SC, but would also work well for roofing companies in Greenville, SC. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Tina? Yes. Hi, good afternoon. This is Cherry with (redcated). Are you still in (redacted)? Hello? No, I live with my dad. Oh, I see. But is this the address? The (redacted). Yes. Oh, perfect. The reason actually why I’m calling is because we will be on the area this week and since we will be working on some of the neighbors’ properties, our estimator will give a free estimate on the exterior part of the house like the siding, carport, garage without any charges. So everything is for free when it comes to our estimate. And we’re leaving tomorrow morning. When are they coming out? When will y’all be in the area? Let me check it right here. Just give me Tina. Because we’re leaving tomorrow to go to the beach and we will not be back until Saturday. So when are you coming back by the way? We will be back until late Saturday. Late Saturday. So I can schedule you on Friday, but that is May 29, 2 p.m. to 4 p.m. since that is the available slot. Okay, put me down and you will call me to make sure that it’s okay. Because I work on Friday, so I’ll have to make sure someone will be there. Oh, I see. But I can give you or our estimator will give you a call during that time to have you prepared first prior to their visit. And by the way, Tina, I just wanted to know as well. Oh, let me check it right here. I have here Monday, by the way. That is May 18, 2 p.m. to 4 p.m. Are you good?

Prospect: See, I’m just now heading home now. On Mondays and Tuesdays I work late, and then on Fridays I work a double. Tomorrow night I get off at 3, but I go to another job from 5 to 11. So who will be available at your house during that time? Like your dad?

Phone Staffer Caller: Yeah, but I never know when he’s in or out.

Prospect: Oh, we can give a call. Yeah, we can give a call prior to the visit. Okay, you can call me and I can make sure if someone’s there, if he’s going to be there. Yeah, sure.

Phone Staffer Caller: By the way, Tina, prior to that, may I know what is the area that you wanted us to check? Let’s see, your carport, your garage, your driveway? So that our estimator will know? Probably, the carports are okay. I guess the garage, the house and the garage, I guess. So garage and sidings, like the wall outside of your house. Perfect. Tina, in addition to this, your address again is (redacted), and your last name is (redacted), right? Yes, correct. Perfect. And this is your best phone number, the (redacted), ending in (redacted)? Yes, that’s the only phone I have. Tina, by the way, may I know if you have your best email address where we can send all the confirmations? (redacted). I apologize, I did not get that. So the email address again is? (redacted). Okay, so (redacted)? (redacted). Oh, (redacted). Okay. So Tina, I do really appreciate your time, so I’ll send you all the details regarding your appointment. And when was the last time you had your exterior part of the house washed, by the way? My ex-son-in-law did it not last summer, the year before. Oh, I see. So let’s say two years ago. Yeah. Okay, perfect. All right, so Tina, thank you so much for your time. Just to recap again, your appointment will be on Monday, that is May 18, 2 p.m. to 4 p.m. Okay? Okay, thank you. All right, Tina, keep safe and have a wonderful day. Enjoy your beach. Okay, thank you. Thank you, bye-bye. Bye-bye.