Type:
Lead Grade: C
Name: Kajal (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in cold calling for leads to boost home service lead generation. In this transcript, we reached out to a homeowner in (city name), CA to schedule a free exterior estimate for power washing. The homeowner requested a driveway and walkway cleaning and set up an estimator visit with a backup date. This is a power washing lead, but the approach would also work well for roofing companies in (city name), CA.
If you’re looking to improve your home service lead generation or outbound marketing to get more leads for your company, this example demonstrates how a concise, client-focused call can convert into an appointment. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hello? Is this Kajal?
Prospect: Hello? Oh hi, I’m calling for Kajal. Yes, this is she.
Phone Staffer Caller: Oh hi, my name is Paul and I work with (redacted) and the reason why we’re calling is we’re offering a free estimate for the house exterior.
Prospect: I think I did receive it but I think I lost the link that you guys have sent it to. I think you guys just sent me my text message link.
Phone Staffer Caller: Oh, so I do. Yeah, and yeah, so I could not like, you know, approve and I had I know I have to pay like $10 or something to do that. So, you guys already sent me that. So, if you can just send me again, that would be great.
Prospect: We have our estimator drop by there tomorrow. Would that be okay? Wednesday, May 13th? Or what day are you available?
Phone Staffer Caller: Yeah, that’s fine.
Prospect: If you can come on Thursday, that would be better.
Phone Staffer Caller: Thursday, thank you.
Prospect: What time are you available? But noonish is good.
Phone Staffer Caller: Noon, that’s fine.
Prospect: Noontime, 12 to 1.30. Would that be okay?
Phone Staffer Caller: Yeah, that’s fine.
Prospect: Awesome. And this is in (redacted). Kajal, what’s that? Is your phone number (redacted)?
Phone Staffer Caller: Yeah, that’s fine.
Prospect: And which part of the house schedule would you like us to do the free estimate?
Phone Staffer Caller: Just the driveway and walkway.
Prospect: Thank you.
Phone Staffer Caller: And when was the last time your house has been power wash?
Prospect: I do every other year. So, I usually, if it’s too expensive, I do it myself, but you guys can come and tell me. If it’s more than $200, I usually never, I do it myself.
Phone Staffer Caller: Awesome. Okay.
Prospect: I’m sure the estimator will give you the right price.
Phone Staffer Caller: And by the way, our estimator will call before they arrive. Make sure to keep your phone number active.
Prospect: On Thursday, 12 to 1.30, May 14th. And any backup date aside from this?
Phone Staffer Caller: In that case, you can just go by on Saturday.
Prospect: Saturday, with the same time from 12 to 1.30?
Phone Staffer Caller: Yeah, that would be good. That’s May 16th.
Prospect: And lastly, Kajal, do you have an email?
Phone Staffer Caller: I do have an email, but I don’t want the extra email. So, I prefer not to use it. Just use my text message.
Prospect: No problem. Which is your phone number?
Phone Staffer Caller: (redacted)
Prospect: We will estimate the driveway and walkway for Kajal (redacted). May 14th, Thursday, 12 to 1.30.
Phone Staffer Caller: I’ll get this for you right now.
Prospect: Once again, this is Paul at your service. We are (redacted). Thank you so much. Have a great day. Thank you.