Type: Power Washing
Lead Grade: A
Name: Ibrahim (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh
Intro:
At Phone Staffer, we specialize in home service lead generation through cold calling and outbound outreach. In Raleigh, NC, our team contacted a homeowner to offer a free exterior power washing estimate while we were in the area. The lead expressed interest in an exterior power washing estimate and requested pricing for siding and the driveway, with an appointment tentatively booked. This is a (Power washing lead) in Raleigh, NC, and it demonstrates how cold calling for leads can generate booked estimates for home services.
Although this example centers on power washing, the same approach is adaptable for other trades, such as roofing companies, in Raleigh, NC. The transcript below is redacted to protect privacy, but it illustrates how outbound lead generation and cold calling for leads can help home service companies get more business.
Ai Transcript:
Phone Staffer Caller: Hello? Hello, Mohammed? No, it’s not Mohammed. But are you related to Mohammed (redacted)? Yes.
Phone Staffer Caller: Oh, okay. My name is Lien. By the way, I’m calling from (redacted).
Phone Staffer Caller: The reason I’m calling, sir, is our team will be working around Rally next week. So while we’re in the area, we would like to offer a free estimate for exterior power washing.
Prospect: Are you the homeowner of the property in (redacted), if they’ll mind me asking?
Prospect: No, I’m not the owner there. I own the home next door to it.
Phone Staffer Caller: Oh, okay. But are you interested, sir, to have the free estimate for exterior power washing? Maybe you would like to take advantage while we’re in the area?
Prospect: Yeah, give me free estimate.
Phone Staffer Caller: Oh, sure. Just to quickly confirm, since you mentioned next door, is that the (redacted)? Just to make sure.
Prospect: (redacted) (redacted). Rally, North Carolina (redacted), correct?
Phone Staffer Caller: Okay. Yeah. Our next availability actually will be… Let me double check.
Phone Staffer Caller: Rally. We will be working there next week around Wednesday to Friday.
Phone Staffer Caller: Would you be available Friday, the 22nd, sir, between 1030 to 12? Maybe a little after 12. I’ll be available from 1230 till 2.
Prospect: Okay.
Phone Staffer Caller: Between 12 to 130. But I will take note that you will be available after 1230. It will only take 10 to 15 minutes, so it won’t take more of your time.
Prospect: Yeah, but I’ll be home at 1230 is what I’m trying to say.
Phone Staffer Caller: Okay. Gotcha. I’ll take note of that.
Phone Staffer Caller: All right. What areas of your house would you like to have an estimate for? Is it the siding, your driveway, your backyard area?
Prospect: We’ll see what he says. We’ll see how he says, how much is it, what he does.
Phone Staffer Caller: Oh, but for now, is it the whole exterior, sir, so I can have it noted? Just the whole exterior?
Prospect: Okay. Whole exterior.
Phone Staffer Caller: Yeah. I’m sorry I didn’t catch your name earlier. May I ask for your full name, sir? It’s Ibrahim. Ibrahim. How do you spell that? Is it I-B or the A-B? Yes. I-B-R-A-H-I-M. And the last name, sorry? (redacted).
Prospect: And the best number to contact you is the one I’m calling right now, right? The one ending in (redacted)?
Phone Staffer Caller: Yes.
Prospect: Okay. And we will be sending you the appointment confirmation. Do you have the best email where we can send it to? We will also send the information about our company.
Phone Staffer Caller: Do you have the best email where we can send it to? We will also send the information about our company to (redacted).
Prospect: Yeah. Send me a text with that. Text message.
Phone Staffer Caller: All right. Sure. No problem. By the way, one last question, though. When was the last time you had the whole exterior power wash or cleaned? Do you still remember? Maybe more than two years ago.
Prospect: More than two years ago.
Phone Staffer Caller: Perfect. Yeah, I will send this over to our estimator. So please expect a call before the appointment, which is on May 22nd, next Friday between 1230 to 130.
Prospect: We will be calling you before that so you will know that we’re already in the area.
Phone Staffer Caller: All right. Yeah, that’s all I needed for now. Ibrahim, thank you so much for your time, sir.
Prospect: Okay. Thank you. Thank you. Have a great day. Bye-bye. You too. Bye.