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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Edward (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Memphis

Intro:

We cold called homeowners in Memphis, TN to generate leads for our clients. The prospect showed interest in a free power washing estimate for the driveway and exterior areas, and a no-contract visit was scheduled (with backup times offered). Our estimator will call before arriving, and all sensitive details are redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in Memphis, TN.

If you’re looking to improve your home service outbound lead generation or get more leads for your company, this example illustrates effective cold calling for leads in action and how a clear, no-pressure offer can generate qualified appointments. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello, good afternoon. Is this Edward?
Prospect: Who’s calling?
Phone Staffer Caller: Oh, yes. Hi, my name is Derek (redacted) and I’m with (redacted).
Phone Staffer Caller: And we’ll be working there in (redacted) this week and next week.
Phone Staffer Caller: I’d like to ask Ed if we could drop by to give you a free estimate for powerwashing.
Phone Staffer Caller: So this is a no contract as well. What are you powerwashing?
Prospect: We powerwash driveways, sidings, roof, the whole exterior of the house. We can also do that as well.
Phone Staffer Caller: And that’s going to be for free. We’ll be there tomorrow if you’re available.
Phone Staffer Caller: From 6 PM to 7.30 PM in the afternoon.
Phone Staffer Caller: You have also Thursday and Friday.
Prospect: Oh, I’ll be here. Why don’t y’all just come by and let’s visit.
Phone Staffer Caller: Okay. So how about tomorrow? 6 PM to 7.30 PM? Would that work for you?
Prospect: Well, you know, at 6 PM, what do you mean? 6 PM tomorrow afternoon?
Prospect: Yes, 6 PM tomorrow afternoon.
Prospect: What are you going to do with that today? It’s late.
Phone Staffer Caller: Okay, well, we have Thursday morning, which is 9 AM to 10.30 AM. Would that work for you?
Prospect: Yeah, that’ll work. Yeah, that’ll work.
Phone Staffer Caller: And that’s in (redacted).
Prospect: Edward (redacted), just to verify your phone number is (redacted).
Prospect: You know it is. You called me.
Phone Staffer Caller: Awesome.
Phone Staffer Caller: And which part of the house would you like us to do the estimate? Not the house, the driveway, maybe.
Prospect: Not the house, the driveway, maybe.
Phone Staffer Caller: All right. Just the driveway.
Prospect: And when was the last time you had your driveway or your house power wash Ed?
Prospect: When was the last time?
Prospect: I don’t need power washing. I got a new roof and it’s brick. We’ll talk when I get here.
Phone Staffer Caller: Gotcha.
Phone Staffer Caller: And by the way, our estimator will call you before they arrive. Make sure to keep your phone number active.
Prospect: Okay, good.
Phone Staffer Caller: Ed, can I have your email address like Gmail or Yahoo so that we can send you updates and info regarding the estimate?
Prospect: (redacted)
Prospect: (redacted)
Prospect: (redacted)
Prospect: (redacted)
Phone Staffer Caller: So that’s going to be Thursday from 9 to 10, 30 a.m. For backup date, we have also Friday just in case with the same time. Will that work for you?
Prospect: Just the back date?
Prospect: Yeah, it’ll work.
Phone Staffer Caller: Awesome. So we will only estimate the driveway for Edward (redacted). So see you there. And I’ll book this up for you right now. Once again, this is Ed at your service and we’re (redacted). You have a good one. Okay. Bye. You too. Thanks.