Type: Power Washing
Lead Grade: A
Name: Stephanie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Saint Louis
Intro:
At Phone Staffer, we specialize in home service lead generation and cold calling for leads. In this Saint Louis, MO transcript, we reached out to a homeowner to offer a free estimate for power washing of exterior surfaces, including siding and the driveway. The prospect expressed interest and a brief appointment was booked for a morning on a upcoming Tuesday; all private details are redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in Saint Louis, MO. If you’re looking to boost your outbound efforts and get more leads for a home service company, this example demonstrates how cold calling for leads can convert inquiries into booked estimates.
Ai Transcript:
Phone Staffer Caller: Hello? Hello? Oh hi, is this Stephanie? This is Stephanie. Hi Stephanie, good afternoon. I’m from (redacted). How are you doing?
Prospect: Oh, I’m good. Oh, that’s good to hear. Well, Stephanie, I hope this isn’t a bad time. I was just trying to call because our team is offering free estimates for pressure washing. We’ll be working at (redacted) next week. So I was just checking if you might be interested. Is this for like car washing siding? Oh yeah, for like exterior parts of the home.
Prospect: Okay, um, yeah, I guess I you know, maybe like an estimate?
Prospect: Oh yeah, there’s no commitment to it. And you know, it’s totally up to you if you’re going to proceed with it or not.
Phone Staffer Caller: What are the areas you’d like to get an estimate for? I guess just like our siding, mostly. Probably not even the back of the house, but like the front and side, like garage side, probably. Front and garage side.
Phone Staffer Caller: All right, I’ll take note of that.
Phone Staffer Caller: How about the driveway or your roof or your gutters?
Prospect: I think we’re good there.
Phone Staffer Caller: Okay, okay.
Phone Staffer Caller: And when was the last time you had your sidings power washed? Last year, like around this time.
Prospect: Okay, okay. Thanks for letting me know.
Phone Staffer Caller: All right. Let me just check my calendar real quick. We’re going to be available Tuesday to Friday next week. What’s a good day, you know, our project manager could swing by?
Prospect: Tuesday is good.
Prospect: Tuesday. We have between 11 and 12 p.m. It just takes 10 to 15 minutes. Would you be available around this hour?
Prospect: Wait, sorry. What time did you say? Between 11 a.m. and 12 p.m.
Prospect: Yes, I think so. I probably I won’t be home until 11:15.
Phone Staffer Caller: Oh, yeah, I can just think of like, like 11:30, like, or something.
Prospect: Okay, I can take note of that here. It’s again, it just takes 10 to 15 minutes. So I can just take note for my project manager. You’ll be around by 11:30. Closer to 12 would be great. Yes, for 10 or 15 minutes. That’d be great.
Phone Staffer Caller: Okay, awesome. I’ll just include that in my notes here.
Prospect: Great.
Phone Staffer Caller: Stephanie, can I confirm your contact info so my project manager can reach you? Is this the best phone number to call?
Prospect: Yes. Ending at (redacted)? Yes.
Phone Staffer Caller: Awesome. Yeah, I see your last name here is (redacted). Is that correct?
Prospect: That’s correct.
Phone Staffer Caller: And yeah, can you also confirm your address for me so my project manager doesn’t get lost?
Prospect: Yeah. It’s (redacted).
Phone Staffer Caller: You’re in St. Louis, Missouri. (redacted)?
Prospect: Yes.
Phone Staffer Caller: Okay, thank you for confirming. And yeah, Stephanie, I’d love to send you an email confirmation for the appointment, as well as more details about our company so you get to know us more. What’s the best email I can send it to?
Prospect: Okay, it’s my first and last name, (redacted). Stephanie spelled as S-T-E-P-H-A-N-I-E, (redacted), (redacted)?
Phone Staffer Caller: Yes. Awesome. Okay, one more thing. Would you be the one to assist my project manager during the appointment? You’d be able to walk them through the sightings, you can show them?
Prospect: Sure.
Phone Staffer Caller: Okay, thank you so much for confirming. All right, I believe we’re all set. I can just put this in here and I’ll send you the confirmation shortly to your email. Do you have any questions for me?
Prospect: No, before I let you go? I don’t think so. No, thanks.
Phone Staffer Caller: Oh, okay, great. Yeah, I’ll just send you the confirmation shortly. And yeah, please keep your lines open for that call. My project manager will be contacting you prior to the appointment.
Phone Staffer Caller: Okay. That’s on the 26th, Tuesday, between 11 and 12. Okay, sorry, thanks.
Prospect: Okie dokie. Have a nice day, Stephanie. Thank you so much for your time. Bye. Bye-bye.
Prospect: Bye-bye.