Type:
Lead Grade: A
Name: John (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in home service lead generation and cold calling for leads. In Memphis, Tennessee, we connected with a homeowner to generate a power washing lead for exterior cleaning and driveway areas. The homeowner was offered a free, no-obligation estimate from our project manager, with options for an on-site visit or a phone-based estimate if scheduling was tight. The conversation illustrates outbound lead generation for home service companies and how a scheduled estimate can be arranged even when the homeowner’s availability is uncertain.
This is a power washing lead, but would also work well for roofing companies in Memphis, Tennessee. If you’re looking to get more leads for your home service company or want to optimize outbound marketing for lead generation, this transcript demonstrates how cold calling for leads and phone estimates can convert interest into booked appointments. Details have been redacted to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello Corey? Hello. Oh hi there, this is Corey Redacted.
Prospect: Oh he doesn’t live here. Oh I see. Alright, my apologies then but may I just ask if you are a homeowner in Memphis, Tennessee?
Phone Staffer Caller: Yes.
Prospect: Alright, perfect sir. We’re from (redacted) and we’re actually reaching out homeowners of Memphis because we will be there next week till the end of the month. Our project manager will give free, no obligation estimates for our pressure washing house exterior, sir. When we say free estimates, okay, it’s absolutely no cost, no commitment, no obligation. Our project manager will stop by and provide you with a detailed plan and price for whatever area you want. Okay, just a quick visit for 10 to 15 minutes.
Phone Staffer Caller: Will you be available then on May 28th? That will be Thursday between 3 and 4.30pm.
Prospect: But do they power wash driveways? Yes, yes absolutely.
Phone Staffer Caller: Okay, and they can give you an estimate for that.
Prospect: Alright, so will this day work for you on the 28th, Thursday of May between 3pm to 4.30pm?
Phone Staffer Caller: You’ll have to call back because I have a busy schedule. It’s going to be hard to stay.
Prospect: Yes, yes, okay, they will call you before they arrive if that’s what you want. Okay? For the appointment.
Phone Staffer Caller: I can’t say when I’m going to be here. Oh I see. Yeah, I don’t know what day I’m working here.
Prospect: Okay, and the weekend, will you be available on the weekend? That will be Saturday.
Prospect: I may be working this Saturday, probably.
Phone Staffer Caller: Okay, may I just ask, okay. You’ll just have to call back and we’ll schedule a day or something like that.
Prospect: Yes, yes, the estimator will do that. We just want to set the schedule for you right away.
Phone Staffer Caller: Okay, so that we can fix the schedule. When will you be available then?
Prospect: But if not, okay, if you’re not sure of your schedule, just asking, sir.
Phone Staffer Caller: Is there someone in your home that can possibly assist the estimator if you will be busy?
Prospect: Well, the phone is cracking up. I didn’t understand what you were saying.
Phone Staffer Caller: Okay, is there someone in your home that can possibly assist the estimator? If not you, then, if you will be busy? For some reason, I’m not getting a clear, well, I can’t understand the last thing you’re saying.
Prospect: Okay, now can you hear me better? Uh-huh. All right, perfect then. Is there someone in your home that can possibly assist the estimator if not you, if you will be busy?
Prospect: You like your wife? There’s nobody here but me.
Phone Staffer Caller: You like your wife? There’s nobody here but me.
Prospect: Okay, we have an option for you then, since you’re not sure of your schedule. Instead of the estimator to stop by, the estimator can give you an estimate over the phone. Okay, they will just call you instead for 10 to 15 minutes. If you would like, okay, on which day, and they can call you between 12 noon to 1.30 p.m. for 10 to 15 minutes?
Prospect: Yeah, maybe Saturday evening or something. Saturday evening or something.
Phone Staffer Caller: And just to confirm, okay, what I have here is Corey Millam. Can I have your first and your full name, sir, so that the estimator can properly address you then?
Prospect: Well, Corey doesn’t live here. He used to live here years ago. So he doesn’t live here anymore. So you’re the homeowner now. So can I have your first and last name, sir, so that the estimator can properly address you then?
Prospect: John.
Phone Staffer Caller: Yes. Redacted, M-I-L-A-M. All right. Redacted. And what’s your first name? John. Hunt. John. John, okay. Thank you for that. John Redacted.
Prospect: And is this the best phone number where the estimator can call you then, the (redacted) in the end? Yeah. The one that I’m calling right now.
Phone Staffer Caller: And I have an estimate over the phone for your (redacted) in Memphis, Tennessee, with a zip code of 38141, right?
Prospect: Yes. Perfect.
Phone Staffer Caller: And can you just, okay, remember when was the last time you did power washer driveway? Is it two years ago, three years ago? Longer, longer. Uh-huh. It’s been longer, yes.
Prospect: Okay. And did you power wash it by yourself or did you hire someone to do it for you? Can you remember?
Prospect: I don’t know whether we ever done it or not.
Phone Staffer Caller: Okay. No worry on that.
Phone Staffer Caller: The schedule will be set now on Saturday. That will be May 30, okay, between 12 noon to 1.30 p.m. The estimator will call you, okay, for you to get an estimate for how much will it cost to power wash your driveway. And no worry, they’ll message you first before they call just to make sure that you are ready, all right?
Prospect: Yeah, like I said, you’ll have to call me, and I’m not sure whether I’ll be here, but you can call and give me an estimate.
Phone Staffer Caller: Yes, John, even if you’re not home, okay, no one will be at your property, even if you’re at work. They can call you and give you an estimate wherever you are, since this is just a phone estimate, all right?
Prospect: Okay, thank you.
Phone Staffer Caller: Okay, thank you so much, Mr Redacted. Hope you have a great day. Bye-bye.
Prospect: Bye-bye.