Type: Power Washing
Lead Grade: C
Name: Carlos (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Memphis
Intro:
At Phone Staffer, we specialize in (Cold Calling for leads) and (Home service lead generation) for outbound marketing of home service companies. In this Memphis, TN transcript, we captured a (Power washing lead) in Memphis, TN generated by a proactive cold call offering a free exterior power washing estimate for the driveway and the sides of the house. The homeowner requested a quote and a callback from an estimator, with a site visit potentially scheduled for a later date. To protect privacy, all identifying details are redacted.
Although the example centers on power washing, the same outbound cold calling for leads approach translates well for roofing companies and other home services in Memphis, TN. If you’re looking to get more leads for your home service company, this demonstrates a practical, SEO-friendly method for outbound marketing and lead generation in the Memphis market.
Ai Transcript:
Phone Staffer Caller: Hi, this is Carlos. Ahh, are you Carlos? Oh, hi Carlos. Sam here. And I’m calling from (redacted). Hi, how are you doing? Alright. Okay, that’s great. So we’re a power washing company, Carlos, and we’ll be in the area to do some power washing work. But I was just wondering if we can give you a free estimate or free quote for exterior power washing. Like power washing the driveway, the patio, the size of your house, and it’s absolutely free. So you don’t have to pay for anything at all since it’s a free estimate. Would that be okay? I’m not even at home so I’m beyond a week so I have to call you back like next week sometime. Oh, that won’t be a problem because we won’t be doing the work today. So you can actually visit you by the time that you’re home, or maybe a couple of days after, you know, after you get home. So, um, do you have any idea? Yes. So, don’t you worry, we’re not going to be visiting and doing the works. So we’re just going to be checking the areas that you would like to be estimated on, or that you usually power wash and our estimator can give you the estimate on the same day and that’s pretty much it.
Prospect: I’m not going to be in Memphis until next week so y’all have to call me back next week. Next week. Let me check. Just give me one. Friday or Saturday next week? Friday. Friday next week. I said Friday or Saturday. One of them. Oh, Friday and Saturday. Oh, okay. I see. Oh, yeah. So this is the 12th and the 13th. Would it be okay if we visit you? It’s just going to be 10 to 15 minutes. Quick visit. Would it be okay if we do that on the 17th of next month? That’s Wednesday. Y’all have to call me because I’ll be in and out. So you have to call me because I’ll be in and out. So I can’t promise you that I’m going to be there on the 17th. Oh, okay. Well, that makes sense. Okay. Sounds like you’re a pretty busy guy. Okay. You’ll be in and out. Would there be somebody else at home to assist our estimator? No. No. Okay. I understand. Okay. So if that’s the case, I’ll just have my estimator to call you back. What time would you prefer? Because we have different time for a callback. Would you prefer a callback in the morning or in the afternoon? In the afternoon. In the afternoon. Okay. So we have three options here, Carlos. So we have between 1.30 p.m. and 3.00 p.m. The next schedule is between 3.00 p.m. and 4.30 p.m. And the last is between 4.30 p.m. and 6.00 p.m. So which one do you prefer? Probably about 6.00 p.m. Okay. So we’ll do the 4.30 p.m. between 4.30 p.m. and 6.00 p.m. on the 17th of June. Sounds good? I mean, it won’t hurt to call, though. If I’m in Memphis, that’s fine. Oh, yeah, definitely. So we’ll put on the notes to call you first to check if you’re home. Well, it’s just going to be a phone call anyway. So we’re not going to be visiting on the 17th. So we’ll call you first, and then you can set up the schedule for a site visit with my estimator. But I just want to confirm, Carlos, can he call you back at the same number, the one ending in (redacted)? Oh, yeah, just my cell number. I’ve got cameras around the house, but I’d just rather be here than be out doing something. Oh, okay. Yeah. I want to be very, very clear, Carlos. We are not going to visit you. It’s just going to be a phone call. I just want to confirm if my estimator can call you back at the same number, the one ending in (redacted). Oh, yes. Oh, okay. All right. And I just want to make sure, as well, the address. Again, this is just for confirmation. We’re not going to visit you. It’s (redacted). Is this correct? Yes. Okay. All right. I know you’re busy. I’ll make this quick. Just give me one minute and we’re all good. So, Carlos, what are the areas that you would like to be estimated on or that you normally clean? Would it be your driveway, your roof, the side of your house? Probably the side of the house. I’ve got an outhouse in the back. I have this house, you know. Okay. So, the back side of the house. So, basically, the exterior part of your house, including the back. The outside, yes. Oh, okay. Understood. And can you remember when was the last time you have these areas cleaned? Like, was it a couple of months ago, three months ago, or six months ago, perhaps? Probably longer than that, man. I got this house from my dad. We’ve been in his house since 1994, man. I’m sorry. What was that again? I said we’ve been in his house since 1994. Since 1994. Okay. All Right. Since 1994. Yeah, 1994. Okay. That’s awesome. And you never thought of having it cleaned? I mean, not like that, though. I mean, it’s been painted and stuff like that, but not seen clean like that. Oh, okay. Understood. So, it’s been painted, but it’s never been power washed. Am I understanding you correctly? It’s never been washed. It’s never been lit. Yeah. Oh, okay. I see. So, if in any case in the future, or if we call you and provide you with a reasonable, you know, of course, estimate or quote, there’s a possibility that you might hire us and to do the work, basically, if the price is right. Yes, there’s a possibility. Yes. Okay. That’s wonderful to hear. Okay. And lastly, Carlos, your last name is Williams. Is that, I’m sorry. Is that correct? It’s Carlos Williams. Okay. Thank you. And lastly, Carlos, I would like to send you some information about our company, you know, at least to let you know that we are 100% legit. And, you know, and we can also send you a copy of the appointment that is going to happen on the 17th, which is a phone call. We have an email address where we can send this information to. Our C-A-R-L-O-S. Okay. W-M-S. mm-hmm. (redacted). Okay. So, that’s Carlos, your first name. And then W-M-S. Is that right? That’s correct. Okay. All right. Wonderful. Okay. So, thank you so much, Carlos. I think I have all the information that I need. So, once again, oh, by the way, the name of the estimator that will be calling you to provide you the estimate over the phone and send you the email is Kenneth. That’s the name of our estimator. Okay? Okay. All right. Thank you once again, Carlos. By the way, my name is Sam from (redacted). Do you have any questions for me before we end the call? No. You pretty much explained everything. I’ll just be running in and out so much. Yes. Understood. I’ll put that on the notes that you’re in and out and that you expect a phone call. All right. Thank you. Okay. Thank you, Carlos. Have a wonderful day. Bye for now. All Right.