Type:
Lead Grade: A
Name: Christopher (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
(Home service lead generation) in Wake Forest, North Carolina. At Phone Staffer, we specialize in generating leads for home service companies through cold calling and outbound outreach. In this transcript, we reached a homeowner in Wake Forest to offer a free on-site exterior power washing estimate. The homeowner expressed interest in power washing the house and preferred an in-person visit with pricing to be provided after assessment, with details to be sent by text. We scheduled a visit that fit the homeowner’s schedule. This is a power washing lead, but would also work well for roofing companies in Wake Forest, North Carolina.
If you’re looking to improve your home service lead generation or scale outbound efforts to get more leads for your company, this approach is effective. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello.
Phone Staffer Caller: Hello, is this Christopher Redacted?
Phone Staffer Caller: Yep, this is him.
Phone Staffer Caller: Good afternoon.
Phone Staffer Caller: This is Rochelle with (redacted). How are you?
Prospect: Good. How are you?
Phone Staffer Caller: I’m doing good. Thank you so much for asking Christopher.
Phone Staffer Caller: I’m just reaching out because we’ll be working around Wake Forest next week. So we just wanted to see if you can drop by to provide you with a fee estimate for exterior power washing.
Prospect: Yeah, you can if you wanted to, you just want to come to the house and then send me an email.
Prospect: Would you be able to do that?
Phone Staffer Caller: Oh, okay. I see.
Phone Staffer Caller: So are you not available for an in-person visit or is there somebody in the house?
Prospect: I may be in the office when you guys come.
Prospect: So I don’t work from the house.
Prospect: So my wife may be home, but I’m not with her right now to ask for her schedule.
Phone Staffer Caller: Okay.
Phone Staffer Caller: I mean, if you guys want to come to the house and walk around it and then send me an email or give me a follow-up call with a price, you could do that if you wanted.
Prospect: Yep.
Phone Staffer Caller: So can we do a follow-up call on Monday, maybe during your lunchtime between 11 and 1 p.m.? Will that work?
Prospect: I will be working remote, so I will be home on Monday.
Phone Staffer Caller: Okay, that sounds perfect.
Phone Staffer Caller: So on Monday, we can do an in-person visit since you mentioned that you will be working remotely.
Phone Staffer Caller: Can we drop by between 3 and 5 p.m.? Or anytime you want, Christopher, just let me know.
Prospect: I have an interview at 2 o’clock, so I mean, I have a very sensitive meeting at 2 o’clock, so I’m going to be unavailable between 2 and 2.30.
Phone Staffer Caller: Oh, okay.
Phone Staffer Caller: So how about early in the morning?
Prospect: If you made sure it was – I would probably say anytime after to be safe, anytime after 3.30 or 4, then that would be fine.
Phone Staffer Caller: But 3 o’clock is too risky.
Prospect: Oh, yeah, of course.
Phone Staffer Caller: If you want, I can have it indicated that we’ll drop by 4 p.m.
Prospect: Okay, that should be fine.
Phone Staffer Caller: So, yup, on 27th of April, that’s Monday.
Phone Staffer Caller: And I’m just wondering what areas of the house would you like us to provide you with an estimate for power washing?
Prospect: Just the house.
Phone Staffer Caller: Okay, just the house.
Prospect: All right.
Phone Staffer Caller: And you are still at (redacted), right?
Prospect: Yes.
Phone Staffer Caller: And the best contact number to reach you at is (redacted).
Prospect: And do you have my email address by chance?
Phone Staffer Caller: Actually, we don’t have your email address yet on file, but what is the best email where we can send you all the details, Christopher?
Prospect: Yeah, either that or you can text me, but I was going to say if you could send me your website or your link so I could look at your information, that would be great.
Phone Staffer Caller: Yep, of course. We will be sending it to you via text message. For now, since we don’t have your email yet, you can provide the email personally to the estimator when he comes.
Prospect: So, just one last question, Christopher. How often do you power wash the interior of your house? Maybe minimum every other year.
Phone Staffer Caller: Oh, okay. Every other year.
Prospect: So, the last time that it was power wash was two years ago. Is that right?
Phone Staffer Caller: Yep.
Prospect: Two, not last year, but the year before.
Phone Staffer Caller: Oh, okay. Yep. I got it.
Prospect: So, I think I got everything that I needed here. And again, this is just for a free estimate. No commitments, no obligations at all. Our estimator will just come out in the area to see what you have and will give you an estimate to get it cleaned up. And I’ll make sure that I’ll include in the notes that you are best available at 4 p.m. onwards.
Phone Staffer Caller: Yes.
Prospect: And can you send me that text with your company this afternoon? Because I’m actually off work tomorrow, so I’d like to spend some time just looking over your site.
Phone Staffer Caller: Yes. No problem. We’ll have it sent to you via text, including the contact details and then the (redacted).
Prospect: Thank you.
Phone Staffer Caller: Yep. Thank you. Have a good one and see you on Monday.
Prospect: Sounds good.
Phone Staffer Caller: All right. Bye-bye.