Type: Power Washing
Lead Grade: B
Name: Christopher (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Wake Forest
Intro:
(Cold Calling for leads) in Wake Forest, NC: Phone Staffer specializes in home service lead generation through outbound calls to help contractors win more business. In this transcript, we reached out to a homeowner in Wake Forest, NC to generate a power washing lead and arrange a free exterior cleaning estimate. The homeowner indicated interest in an in-person assessment and asked to receive a price quote via text or email; a follow-up call was slated. This is a power washing lead, but would also work well for roofing companies in Wake Forest, NC. If you’re looking to boost your home service lead generation or outbound marketing, this example shows how cold calling for leads can drive new business. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello.
Phone Staffer Caller: Hello, is this Christopher Redacted?
Prospect: Yep, this is him.
Phone Staffer Caller: Good afternoon, this is Rochelle with (redacted). How are you?
Prospect: Good, how are you?
Phone Staffer Caller: I’m doing good. Thank you so much for asking Christopher.
Prospect: I’m just reaching out because we’ll be working around Wake Forest next week. So we just wanted to see if you can drop by to provide you with a fee estimate for exterior power washing.
Phone Staffer Caller: Yeah, you can if you wanted to, you just want to come to the house and then send me an email.
Prospect: Would you be able to do that?
Phone Staffer Caller: Oh, okay. I see. So are you not available for an in-person visit or is there somebody in the house?
Prospect: I may be in the office when you guys come. So I don’t work from the house. So my wife may be home, but I’m not with her right now to ask for her schedule.
Phone Staffer Caller: Okay.
Prospect: I mean, if you guys want to come to the house and walk around it and then send me an email or give me a follow-up call with a price, you could do that if you wanted.
Prospect: Yep.
Phone Staffer Caller: So can we do a follow-up call on Monday, maybe during your lunchtime between 11 and 1 p.m.? Will that work?
Prospect: I will be working remote, so I will be home on Monday.
Phone Staffer Caller: Okay, that sounds perfect. So on Monday, we can do an in-person visit since you mentioned that you will be working remotely.
Prospect: Can we drop by between 3 and 5 p.m.? Or anytime you want, Christopher, just let me know.
Prospect: I have an interview at 2 o’clock, so I mean, I have a very sensitive meeting at 2 o’clock, so I’m going to be unavailable between 2 and 2.30.
Phone Staffer Caller: Oh, okay. So how about early in the morning? If you made sure it was, I would probably say, anytime after to be safe, anytime after 3.30 or 4, then that would be fine. But 3 o’clock is too risky.
Prospect: Oh, yeah, of course. If you want, I can have it indicated that we’ll drop by 4 p.m.
Phone Staffer Caller: Okay. That should be fine.
Prospect: So, yep, on 27th of April, that’s Monday.
Prospect: And I’m just wondering what areas of the house would you like us to provide you with an estimate for power washing?
Prospect: Just the house.
Prospect: Okay, just the house.
Prospect: All right.
Prospect: And you are still at (redacted), right?
Phone Staffer Caller: Yes.
Prospect: And the best contact number to reach you at is (redacted). Correct.
Prospect: And do you have my email address by chance?
Phone Staffer Caller: Actually, we don’t have your email address yet on file, but what is the best email where we can send you all the details, Christopher Redacted?
Prospect: Yeah, either that or you can text me, but I was going to say, if you could send me your website or your link so I could look at your information, that would be great.
Phone Staffer Caller: Yep, of course. We will be sending it to you via text message. For now, since we don’t have your email yet, you can provide the email personally to the estimator when he comes.
Prospect: So, just one last question, Christopher. How often do you power wash the interior of your house?
Prospect: Maybe minimum every other year.
Prospect: Oh, okay. Every other year. So, the last time that it was power washed was two years ago. Is that right?
Prospect: Not last year, but a year before.
Phone Staffer Caller: Oh, okay. Yep, I got it.
Prospect: So, I think I got everything that I needed here.
Phone Staffer Caller: And again, this is just for a free estimate. No commitments, no applications at all. Our estimator will just come out in the area to see what you have, and we’ll give you an estimate to get it cleaned up.
Phone Staffer Caller: And I’ll make sure that I’ll include in the notes that you are best available at 4 p.m. onwards.
Prospect: Yes, and can you send me that text with your company this afternoon? Because I’m actually off work tomorrow, so I’d like to spend some time just looking over your email.
Phone Staffer Caller: Yes, no problem. We’ll have it sent to you via text, including the contact details and then the website.
Prospect: Thank you.
Phone Staffer Caller: Yep, thank you. Have a good one, and see you on Monday.
Prospect: Okay. All right. Bye-bye.
Phone Staffer Caller: Bye-bye.