Type:
Lead Grade: A
Name: Deepti (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in Cold Calling for leads and Home service lead generation to help home service companies grow their client base. In this transcript, we reached out to a homeowner in (city, state) to offer a free estimate for power washing the entire exterior, including siding and a patio. The homeowner inquired about pricing and preferred a callback from the project manager, with a tentative appointment discussed.
Although this is a power washing lead, the approach would also work well for roofing companies in (city, state). If you’re looking to Get more leads for home service company or to implement outbound marketing for Home Service Companies, this example demonstrates how a well-structured cold call can drive booked appointments. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Yeah, hello? Hi, is this Deepti?
Prospect: Yeah, speaking. Hi, good afternoon. My name is Gwen by the way from (redacted). I was just reaching out because our team is currently offering a free estimate for power washing to help freshen up your home. We’re just checking if you might need one.
Phone Staffer Caller: What are your charges?
Prospect: Oh yeah, it does depend on the area of what to power wash and of course how dirty it is.
Phone Staffer Caller: So I would do perhaps be open to my project manager calling you to set up an appointment or to provide you more details.
Prospect: Okay.
Phone Staffer Caller: Awesome. Let me just check here. Okay, I’ll just check my calendar.
Prospect: Alright, so would you perhaps be available this Thursday on April 30? No, it’s difficult.
Phone Staffer Caller: Okay, I will call just take 10 to 15 minutes. If we could, you know, how about Friday, May 1? What time?
Prospect: Alright, between 1 and 3pm. Is that okay?
Phone Staffer Caller: No, it’s difficult. I’m available after 3.
Prospect: Oh, after 3. Let me just see here. Do you prefer the morning? Because we do have a slot on Monday on May 4 between 9 and 11am or 11am and 1pm.
Phone Staffer Caller: No, I’m working on weekdays. Is he available on weekends? Oh, weekends. Let me see here. I guess it’s his day off on weekend because we don’t have a slot. But yeah, we can try here to specify Friday. You said you’re not available after 3, right?
Prospect: I’m not available before 3. Oh, I need to be available before 3.
Phone Staffer Caller: Okay, so we do have on Friday between 3 and 5, but I can specify here in my notes that you prefer after 3. Is that okay?
Prospect: Yeah, that’s fine.
Phone Staffer Caller: Alright, that’s going to be Friday on May 1. Awesome. And, and Miss DT, what are the areas you’d like to get an estimate for? The whole, the whole area? The whole exterior, like the whole siding?
Prospect: Yeah.
Phone Staffer Caller: Alright, awesome. And when was the last time you had power washing? Two years ago. Two years ago. Okay.
Prospect: Alright.
Phone Staffer Caller: So I’ll just confirm some of your contact information. Can you confirm your name here is DT Redacted? Did I say that right? I think so. Awesome.
Prospect: And your phone number is ending in (redacted)? Right.
Phone Staffer Caller: Okay. And yeah, your address here that we have is (redacted). Right. Awesome.
Prospect: And yeah, Miss DT, I’d love to send you a confirmation for the appointment to your email address as well as more information.
Phone Staffer Caller: No, just send it to my text. Okay, well, yeah, we can do text instead. So yeah, our project manager will be calling you on the day of the appointment. And that’s on May 1st between 3pm and 5pm. But I’ll specify here in my notes, you prefer after 3.30 so that, you know, you guys could schedule a better time for him to call.
Prospect: And yeah, this is for an estimate to power wash the whole exterior of your home, specifically the sidings.
Phone Staffer Caller: And yes, DT, do you have any questions for me before I let you go? Yeah.
Prospect: Do you power wash the floor as well? I mean, the backyard? Patio?
Phone Staffer Caller: Oh, patio. Yeah, we can do patios as well. Let me just include that in my notes.
Prospect: Anything else, ma’am?
Phone Staffer Caller: No, that’s all.
Prospect: All right, so that’s for patio and whole sidings. All right.
Phone Staffer Caller: So, yeah, I thank you so much for your time, DT. Please keep your lines open for that call. And I hope you have a wonderful week.
Prospect: You too. Thank you. Thank you. Take care.