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Cold Calling

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Type:
Lead Grade: A
Name: Turmel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

(Power washing lead generation) in (unspecified location).

Phone Staffer specializes in home service lead generation through cold calling and outbound outreach. In this transcript, we connected with a homeowner to offer a free exterior power washing estimate. The prospect agreed to a brief, no-obligation phone call with an estimator to discuss the quote, which is expected to take about 10 minutes. A follow-up call was scheduled to provide the estimate, and the overall exterior of the home was noted as the scope. This example demonstrates how cold calling for leads can generate power washing opportunities, and the same approach can be adapted for roofing companies or other home services in (unspecified location). To protect privacy, all personal identifiers and company names are redacted.

Ai Transcript:

Phone Staffer Caller: Hello, Shannetta? Hello? Good afternoon. This is Rochelle with (redacted). How are you? Fine. I’m sorry, who is this? I’m calling from (redacted). I am just reaching out. Oh, Powerwashing. Yes, I’m just reaching out because we will be working around the (redacted) this week to provide homeowners with a free estimate for exterior power washing. We just wanted to see if this is something that you’d be open to, Shannetta?

Prospect: Yeah, sure.

Phone Staffer Caller: Okay, that sounds like a plan. So, you’re at your slot (redacted). Is that right? Yes.

Prospect: And actually, this will be just an over-the-phone price estimate, so it would be convenient for you. You don’t need to get the property for us to provide you the fee quote. Alright?

Phone Staffer Caller: So, our estimator wants to give you a quick call this Wednesday. Are you available tomorrow between 4 to 6 p.m. for a call?

Prospect: Sure.

Phone Staffer Caller: And it’s just a quick phone call from the estimator. It will only take around 10 minutes of your time between 4 and 6 p.m. So, that’s tomorrow, the 29th of April, Wednesday.

Phone Staffer Caller: And is this Shannetta? Am I speaking with Shannetta? You’re speaking to her husband.

Prospect: Okay.

Phone Staffer Caller: Mr Redacted, right? What’s your first name?

Prospect: Yes. Turmel. T-U-R-M-E-L. Turmel.

Phone Staffer Caller: Nice to meet you, Turmel.

Prospect: So, you will be the one who’s going to answer the phone call and discuss the estimate with our estimator, or would it be Shannetta?

Phone Staffer Caller: It would probably be Shannetta.

Prospect: Okay. Shannetta. I got it.

Phone Staffer Caller: And I’m just wondering what areas of the house exterior are you thinking of getting an estimate for tomorrow? Is it for the whole exterior or just specific part of the house or exterior like the driveway, the sidings?

Prospect: The whole house.

Phone Staffer Caller: Okay. The whole house exterior. I got it.

Prospect: And when was the last time you had it cleaned or power washed?

Phone Staffer Caller: About three years ago.

Prospect: Okay. Three years ago. I got it.

Phone Staffer Caller: And the best contact number to reach you out or to call you back tomorrow is ending in (redacted). Is that right?

Prospect: Yes.

Phone Staffer Caller: Okay. Perfect.

Prospect: And what is the best email address where we can send you all the details regarding the quote and the confirmation of the schedule?

Phone Staffer Caller: (redacted)

Prospect: Okay. I got the email.

Phone Staffer Caller: So, it’s (redacted). So, I think there, Mel, I got everything that I needed here for us to get you booked for a quick call back tomorrow to provide you the estimate for free. No commitments and no obligations at all. Alright?

Prospect: Okay. Thank you.

Phone Staffer Caller: Okay. Thank you. You have a wonderful evening. Bye-bye.

Prospect: Bye-bye.