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Cold Calling

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Type:
Lead Grade: A
Name: Deborah (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

At Phone Staffer, we specialize in cold calling for leads and home service lead generation to help service-based businesses grow. In this transcript, we reached out to a homeowner in [City], [State] to offer a free estimate for power washing and window washing. The homeowner expressed interest, and an appointment was booked for the following week; we confirmed contact information and planned email details to precede the visit. This is a power washing lead, but would also work well for roofing companies in [City], [State]. If you’re looking to improve your outbound for leads or get more leads for your home service company, this approach demonstrates how cold calling for leads can convert interest into booked appointments. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello. Hi, is this Mr Redacted?
Prospect: Yeah, this is him.
Phone Staffer Caller: Hi sir, my name is Gwen from (redacted). How are you doing today?
Prospect: Pretty good. It’s good to hear.
Phone Staffer Caller: I was just reaching out Mr Redacted. We’re offering free estimates for power washing and window washing. We’ll be starting next Monday. I was just wondering if you guys are interested.
Prospect: Yeah, for sure.
Phone Staffer Caller: Oh, awesome. Let me just check my calendar. Would you perhaps be available next Wednesday? On the 20th?
Prospect: Yeah.
Phone Staffer Caller: So, on Wednesday between 2.30 and 4.30 is a good time slot for you?
Prospect: Yeah, that’s fine.
Phone Staffer Caller: Alright, I’ll book this in here for you sir. And what are the areas you’d like to get an estimate for power washing? Or window washing?
Prospect: I’m sorry? Do you have any specific areas in mind that you want us to check out while we’re there?
Phone Staffer Caller: No, just kind of give a quick glance at everything.
Prospect: Oh, like your whole exterior?
Phone Staffer Caller: Yeah. Alright, sure. So, when was the last time you had your house power washed?
Prospect: I don’t know, probably two years ago.
Phone Staffer Caller: Oh, two years ago. Would you like me to include the windows here as well? Like, we do indoor and outdoor.
Prospect: Yeah, for sure.
Phone Staffer Caller: Awesome. Okay. Alright, I’ll just confirm some of your contact information.
Phone Staffer Caller: Mr Redacted, is this the best phone number to reach you? This one ending in (redacted)?
Prospect: Yeah.
Phone Staffer Caller: Address is (redacted).
Prospect: Yeah, correct.
Phone Staffer Caller: Thank you. And yeah, sir, I’d love to send you an email prior, you know, to send you the email confirmation for the appointment and details about our company so you’d get to know us more.
Prospect: Yes. Yes, you can email me.
Phone Staffer Caller: Yeah, I was about to ask that. Do you have an email with you? Do you have my email or no?
Prospect: Oh, no, I was about to ask that, actually.
Phone Staffer Caller: Okay. Here, I’ll use a couple emails and see which one is the one that’s attached to my…
Prospect: Okay.
Phone Staffer Caller: It’s going to be (redacted).
Prospect: All right.
Phone Staffer Caller: Thank you so much, Mr Redacted. Again, our project manager will definitely be contacting you prior to the appointment. Would you be the one to assist them? You’ll be able to walk them around your house, show them your windows.
Prospect: Yeah, for sure.
Phone Staffer Caller: Awesome. Thank you for confirming.
Phone Staffer Caller: And yeah, sorry, I didn’t get your name. I actually have Debra here as the name. Are you her husband?
Prospect: No, actually, I’m Debra. Debra is my middle name.
Phone Staffer Caller: Oh, Debra. That’s spelled as D-E-B-O-R-A-H?
Prospect: Correct.
Phone Staffer Caller: All right. Thank you so much for confirming.
Phone Staffer Caller: So yeah, I’ll make sure to send you the email confirmation in a bit to this email you provided. And our project manager will be contacting you prior to the appointment to confirm everything. And again, that’s on Wednesday next week, May 20, between 2.30 and 4.30 p.m., for an estimate to power wash the whole exterior of your house and some window cleaning as well.
Prospect: How many windows do you have?
Phone Staffer Caller: Twelve, I want to say. It might be 13, but I think it’s 12.
Prospect: All right.
Phone Staffer Caller: Yeah, I’ll just take note of this here. And yeah, do you perhaps have any questions for me, Mr Redacted, before I let you go?
Prospect: No, I’ll just talk to the guy that shows up to the house whenever, next week.
Phone Staffer Caller: Okay. Awesome. Yeah.
Phone Staffer Caller: Thank you so much for your time, Cyril. Send us information in, and we’ll send you in for more information shortly.
Prospect: Awesome. Thank you.
Phone Staffer Caller: All right. Have a good one.
Prospect: You too. Bye-bye.