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Type:
Lead Grade: B
Name: Chinelo (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in cold calling for leads and home service lead generation, using outbound lead generation to help home service companies get more leads. In this transcript, we contacted a homeowner in San Antonio, TX to offer a free estimate for power washing the exterior of their house. The call explored scheduling and a short estimated-call with an estimator, with details collected to ensure a smooth follow-up. This is a power washing lead, but would also work well for roofing companies in San Antonio, TX.

If you’re looking to improve your cold calling for leads or implement outbound marketing for home service companies, this example demonstrates practical tactics for generating and qualifying home service leads via telephone outreach while keeping privacy intact. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hi, am I speaking with Chinelo? This is she.
Phone Staffer Caller: Hi my name is Angel I’m with (redacted) and the reason why I’m calling is because my team will be doing power washing in San Antonio Texas so we’re hoping if we could offer you free estimates for the power washing the exterior of your house.
Phone Staffer Caller: Are you going to be available for like 10 to 15 minutes only? 10 to 15 minutes? For the free estimate.
Phone Staffer Caller: That’s too long I won’t be available.
Phone Staffer Caller: Oh it normally takes just 10 minutes for the free estimate but are you going to be available like Wednesday the 20th?
Phone Staffer Caller: I don’t think that’s okay.
Prospect: I don’t think I need it. Thank you though.
Phone Staffer Caller: How about for a phone call? My estimator can give you a phone call instead for the free estimate so that you have an idea and from there you can decide if you’re you’re gonna go through with a power washing or not.
Prospect: Um okay that’s fine.
Phone Staffer Caller: Alright so on the 20th, this Wednesday, May 20th, Wednesday in between 2.30 to 4.30 p.m. are you going to be available for a phone call by that time? Or do you prefer in the morning?
Prospect: Well I’ll be at work. I’ll definitely be at work then.
Prospect: 2 to 4 is hit or miss and the issues that you know I want to discuss with my husband because he’s the one more interested in it.
Prospect: I feel like the house is fine. I don’t think I need a power washing but I know he kind of mentioned I mentioned getting that done.
Phone Staffer Caller: Well this is just like a short call and you can you can ask away every inquiries that you have in mind to my estimator and then forward it to your husband so that you can talk about it and decide if you’re gonna go through with a power washing or not.
Prospect: Okay. Alright thank you.
Phone Staffer Caller: So Wednesday it is 20th of May in between 2.30 to 4.30 p.m. and I would just like to confirm a few details before you go. I’ll just be quick.
Phone Staffer Caller: Your first and last name is Canelo Redacted correct?
Prospect: No Redacted.
Prospect: I’m sorry that’s Redacted and then? Redacted. Redacted. Okay thank you and this is the best contact number to give your phone call the one ending in (redacted)? Yes.
Phone Staffer Caller: Thank you and the address of the property you wanted to be estimated for power washing is please correct me if I’m wrong it’s in (redacted). Is that the one?
Prospect: Yes.
Phone Staffer Caller: All right thank you and do you have like an email address we can send the confirmation to as well as the information of our company if ever you wanted to look us up?
Prospect: (redacted)
Phone Staffer Caller: Okay so that’s (redacted) correct?
Prospect: Correct.
Phone Staffer Caller: And which part of the property would you want to be estimated for a power washing is it the whole house exterior or just specific like driveway the patio the front porch?
Prospect: Yeah I have no idea like I said I feel like the house is fine but more of my husband I mean if anything is the front and the sidewalk.
Prospect: The front and the sidewalk okay I’ll take note of that and also when was the last time you if you remember when was the last time you power washed the front and the sidewalk?
Prospect: I don’t think we ever I don’t think we’ve ever power washed it.
Phone Staffer Caller: Okay that’s noted and if ever that my estimator provided you a price that is within your budget and you agree with your husband are you planning to do power washing within two months or after two months?
Prospect: Probably after two months because I mean it was never in discussion so I don’t think we were going to do it anytime soon. A couple years ago.
Phone Staffer Caller: I see I see and you’re going to be the one to answer the call of my estimator correct on Monday I mean on Wednesday?
Prospect: All right okay well Chenelo thank you so much for your time and expect a phone call from my estimator on Wednesday the 20th in between 2 30 to 4 30 p.m. Thank you so much and you have a great day we’ll be talking to you soon.