Type:
Lead Grade: A
Name: Bryce (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in Cold Calling and Home Service Lead Generation to help home service companies grow their client base. In this transcript, we reached a homeowner in (location of transcript) to generate a free estimate for power washing services—covering the driveway, stucco, siding, and fences—and to discuss scheduling options, including an afternoon window and the possibility of a phone estimate or leaving follow-up notes. This is a power washing lead, but would also work well for roofing companies in (location of transcript). If you’re looking to Get more leads for home service company or leverage Outbound Marketing for Home Service Companies, this example demonstrates how outbound calls can convert conversations into booked appointments. Below is the redacted lead information to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Bryce? Hello? Yeah, Hi there. Bryce, Randy from (redacted). How’s it going?
Prospect: Hello? Sorry, can you hear me? Oh, there you are. What’s up? Yeah, Bryce, this is Randy from (redacted). I was trying to call you because our team will be doing some powerwashing works at (redacted) starting next Tuesday. I was wondering if we could also drop by and give you guys a free estimate for powerwashing?
Phone Staffer Caller: Hmmm, what time? Let me just check my calendar real quick.
Prospect: Here’s the thing, it might not be worth checking your calendar because somebody will be at the house but they might not necessarily be able to talk to you because they are in meetings on the computer.
Phone Staffer Caller: Well, I mean, if you’re not available to be at home, we could call you and give you the estimate over the phone. Or could you do the estimate and stick it in my door? Could you do something like that and follow it up with a call?
Prospect: Yeah, we can also do that. I just can’t have you knocking on the door during the day because she’s in important meetings.
Phone Staffer Caller: Oh yeah, I understand. So, if it’s okay with you, I’ll have my estimators call you on Tuesday to give you the estimate. Would you prefer morning or the afternoon?
Prospect: Tuesday, let’s go for the afternoon. Afternoon, I have in between 12 to 2 or 2 to 4. Which timing works best for you?
Phone Staffer Caller: 2 to 4.
Prospect: If I don’t pick up, leave a voicemail. I might be in a meeting. I just don’t know my schedule yet.
Phone Staffer Caller: Yeah, sure. So, which part of your house do you want to get an estimate on? Would it be the driveway, backyard, front yard, or sidings? Do you clean the stucco? Yeah, we also clean the stucco. We also clean the roof or the fences. As long as it’s concrete, then yeah, we can clean that.
Prospect: So, is there a way to clean stucco without tearing it off, right? Because it’s got to be gentle stucco. Yeah, we can actually adjust the pressure of the water. We can do a soft wash as well.
Phone Staffer Caller: Okay. I’m interested in one wall, like a standard room size wall, of stucco being cleaned. And then potentially the front drive and sidewalks, potentially. Front driveway and sidewalks. So, I’ll give you a separate estimate for each different part of the house.
Prospect: You won’t be able to use the stucco parts in the backyard. So, here’s what happens. We put in an awning, right? And when we put up the awning, the birds would always, before that, the birds would fly over and poop on the wall. Then we put up the awning. Now the poop’s just permanently there because we haven’t gotten around to cleaning it. But if you can just spit it out, it’s a standard room size wall, like 14 by 10.
Phone Staffer Caller: Alright, so I’ll make sure that I put it on my notes here.
Prospect: How often do you have this part of the house power washed, by the way, Bryce? Do you do it regularly, once or twice a year?
Phone Staffer Caller: Never. For the front driveway? Oh, you haven’t had it power washed? Yeah, never. That’s okay, man. We’ll give you an estimate for that. And if you like our pricing, then maybe we could go ahead and proceed with the service.
Prospect: Okay, sounds good. Appreciate it.
Phone Staffer Caller: Just to make sure that I have the right information, though, that would be Bryce Redacted, first and last name.
Prospect: Best phone number for me to call you back would be the same one, the one that ends in (redacted). Complete address, that would be (redacted). Did I get it right? (redacted), yep, that’s it.
Phone Staffer Caller: Alright, lastly, do you have an email address where I could send you our company’s details? (redacted)
Prospect: That’s right.
Phone Staffer Caller: Alright, so I guess we’re all set. So I will have my estimators call you next Tuesday. That will be the 28th of May, in between 2 to 4, to give you the estimate for an individual estimate for these parts of the house. Alright. Thank you. Appreciate it. You have a great day. You too, bye.