Type:
Lead Grade: C
Name: Steven (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound marketing for service companies through cold calling for leads. In this transcript, we reached out to a homeowner in Fooquai Marina, North Carolina to schedule a free exterior power washing estimate for a three-story house. The prospect discussed the exterior only and provided availability for an estimator visit on June 3, with morning time windows. This is a power washing lead, but the same approach would also work well for roofing companies in North Carolina, illustrating how cold calling for leads can generate qualified appointments for home services.
From a home service outbound lead generation perspective, the call demonstrates how to address pricing expectations, confirm a concrete appointment window, and collect essential details for a pre-visit estimate. If you’re looking to improve your cold calling for leads or expand outbound marketing to get more leads for your company, this transcript offers a practical example of effective lead-generation techniques. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hi, good morning. Are you calling for Steven? May I ask who is calling and what this is regarding? Oh sure, Steven. My name is Paul and I’m with (redacted). And we’ll be working there in (redacted) this week and next week. So we’d like to ask if we could drop by and give you a free estimate for Powerwashing.
Prospect: Yeah, yeah. I’m okay with that. So we’ll be there. Are you available June 3, 4 and 5? That’s our, you know, our date. That’s Wednesday and Friday. I might be available. I’m not sure.
Phone Staffer Caller: Let me tell you this. So I’ve actually been calling around for some Powerwashing estimates. There’s someone who does our neighborhood and does discounts for the neighborhood. What would you estimate for a three-story house that is about 3000 square feet? Lot size is pretty small.
Prospect: Well, for the ballpark, usually once the estimator arrives, they are the ones who can tell how much would that be. Since it’s a three-story house, right? With 3000 square feet. So like which part? The driveway, the front or the whole exterior? Just the exterior of the house. Don’t need driveways. Just the exterior of the house.
Phone Staffer Caller: Okay, so just the exterior. And this is in (redacted) and Fooquai Marina, North Carolina, correct?
Prospect: Yes.
Phone Staffer Caller: And Stephen Redacted. So our availability would be Wednesday morning until Friday. We have also afternoon, like 1.30 to 3.00, 3.00 to 4.30 as well. Yeah, can you just give me a ballpark of what it would be close to, to see if I would want to entertain you coming up for a full estimate?
Prospect: Sure. So for a full estimate, once our estimator arrives, this is the time that they can tell you. And in fact, we will also send you an email for the apartment that we booked for today so that you have an idea of the cost before May. Right. I just don’t want to waste your time if it’s going to be higher than what I’ve already shopped around. I’ve seen prices that have been $300 and then I have someone who can do it for about $150. And would your ballpark be closer to the $150? If not, I’ll just wait on the person who’s coming to do it when they have availability.
Phone Staffer Caller: No, probably because I’ll make sure that the ballpark will be close to $150. I’ll note that here, Stephen, once our estimator arrives there.
Prospect: Okay, so you can’t give me a number now is what you’re saying? At this point, as much as I wanted to, because we wanted to make sure the exact amount, because that depends on the size. So much better if we have our estimator can drop by there so that they can see the actual, you know, the actual place.
Phone Staffer Caller: Okay, that’s fine. If I, like, I work from home, but I might be in a meeting when they come. So they’re free to go look around the house and create an estimate from there if I’m not available. And then you can just message me.
Prospect: Perfect. Like, what time? Morning or afternoon? Morning. Morning. Okay. We have like 10:30 to 12 and then 12 to 1:30. Yeah, 10:30 to 12 is fine. 10:30 to 12.
Phone Staffer Caller: Thank you so much. And also your phone number here. It’s (redacted). Yes.
Prospect: So that’s June 3, Wednesday, 10:30 to 12. And when was the last time, if you can remember, Stephen Redacted, when was the last time your three-story house has been power wash? It’s been maybe about 18 months. Wow, 18 months. Okay, that’s perfect.
Phone Staffer Caller: Do you have, like, an email, like, (redacted) so that we can send you the info? You can just call me. That’s fine. No problem. And also for a backup date, do you want, like, Thursday at the same time? No, no, just stick with that. And like I said, if I’m not here, just feel free to go ahead. Yeah, we will be there, and we’ll make sure that we will do the full exterior estimate. And our estimator will call you first before they arrive. Just make sure to keep your phone number active. Okay. Thank you.
Prospect: So, June 3, Wednesday, 10:30 to 12 for Stephen Redacted. We will estimate the full exterior of our three-story house. Okay? Thank you. Appreciate it. Awesome. You have a great day. Bye. You too.