Type: Power Washing
Lead Grade: A
Name: Harold (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh
Intro:
Phone Staffer specializes in home service lead generation and outbound cold calling for service companies. In this Raleigh, NC transcript, we reached out to a homeowner to schedule a free exterior power washing estimate. The lead showed interest in cleaning exterior surfaces including siding, gutters, driveways, and a back concrete slab, with an appointment arranged for March 2 between 1:30 and 3:00 PM. This is a power washing lead, but would also work well for roofing companies in Raleigh, NC looking to grow their client base through outbound marketing for home service companies and cold calling for leads. If you’re looking to improve your home service lead generation, outbound efforts can help you get more leads for your company. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello, good morning.
Phone Staffer Caller: Is this Harold?
Phone Staffer Caller: Ma’am, how can I help you ma’am?
Phone Staffer Caller: And good morning.
Phone Staffer Caller: Good morning.
Phone Staffer Caller: This is Irene by the way with (redcated).
Phone Staffer Caller: We may not have spoken before and this is just a cold call.
Phone Staffer Caller: Can I take a few seconds of your time to see if we can help you?
Phone Staffer Caller: If not, you won’t hear from me again.
Phone Staffer Caller: That sounds fair?
Phone Staffer Caller: That sounds very fair.
Phone Staffer Caller: Okay, thank you so much.
Lead: Harold, we are actually reaching out because we will be around Raleigh next week for a power washing service.
Lead: So we just wanted to see if we can also stop by your place while we are there.
Lead: We offer free estimates for exterior power washing if you guys are ever planning for it.
Lead: For the first week of March by the way.
Lead: Would that be something you’re open to?
Lead: Ma’am, I’m open to an estimate.
Lead: I’ve got a couple of questions.
Lead: Okay, yes.
Lead: Okay, so how do you do it?
Lead: Do you bring your own water?
Lead: Yes, we do bring our own equipment and then water to complete the service.
Lead: Now what do you do?
Lead: Do you do the gutters as well as the exterior?
Lead: Everything in the external part.
Lead: Roofs, the gutters, walls, sidings, everything.
Lead: The driveways, the garage, something like that.
Lead: Yes.
Lead: Okay, I don’t have a driveway, but I do have a concrete slab in the backyard.
Lead: Hey, if you can send me an estimate, that would be great.
Lead: I appreciate it.
Lead: Thank you.
Lead: Okay, yes.
Lead: Harold, I can set you up then for an appointment.
Lead: Can we stop by next week?
Lead: Or by the way, the first week of March, like the first day, Monday?
Lead: That’d be fine, ma’am.
Lead: Yeah, you can.
Lead: Hold on a minute while we talk about this.
Lead: I mean, I’m trying to get into my calendar.
Lead: What time are we planning on Monday on that first day?
Lead: On the second day of March, that’s March 2, we have a slot available between 9 to 10.30 a.m.
Lead: This is just a quick visit for 10 to 15 minutes.
Lead: Okay.
Lead: Or we have the afternoon slot between 1.30 to 3 p.m.
Lead: What works best for you?
Lead: 1.30 and 3 p.m.
Lead: Okay, yeah, we can definitely do that.
Lead: 1.30 to 3 p.m. on March 2.
Lead: Okay.
Lead: Will you be the one to assist our estimator when we drop by, like 10 to 15 minutes of your free time?
Lead: Yes.
Lead: What was that time?
Lead: 1.30 to what time again?
Lead: 2?
Lead: Yeah, between 1.30 to 3 p.m.
Lead: Okay, that’s what I needed to know.
Lead: All right, thank you.
Lead: Yeah, I will be the primary contact, ma’am, and thank you.
Lead: Okay.
Lead: Harold, I just want one more thing.
Lead: I just wanted to confirm your phone number.
Lead: Is this the best callback number ending in (redacted) that we can reach you at before we come?
Lead: Yes, ma’am.
Lead: That’d be great.
Lead: Okay.
Lead: And your last name is (redacted), correct?
Lead: Yes, ma’am.
Lead: Okay.
Lead: And the address will come on March 2.
Lead: That’s in (redacted).
Lead: Is this correct?
Lead: Yes, ma’am.
Lead: Okay.
Lead: Harold, we will send also the confirmation for your appointment and our company details.
Lead: What’s your best email (redacted) where we can send it to, please?
Lead: Ma’am, can we send it via text?
Lead: Sure, yes, we can.
Lead: Is this number (redacted)?
Lead: Is that a cell phone number?
Lead: That’d be great, and thank you.
Lead: We can do that.
Lead: And if ever you agree with everything with our estimator, how soon will you want to have the service completed by if you agree with everything with him?
Lead: Immediately.
Lead: Okay, that’s great.
Lead: And when was the last time this area was power washed, by the way, for your concrete slab at the back?
Lead: Ma’am, my house has probably been over two years.
Lead: Oh, okay.
Lead: That’s great. Thank you so much for letting me know.
Lead: It seems that this area needs a thorough cleaning already.
Lead: Aside from the concrete slab, is there any areas that you want it to be estimated that we are there by any chance?
Lead: What do you mean by estimated, ma’am?
Lead: I’m sorry.
Lead: What I mean is, aside from the concrete slab at the back that we can give you the estimate, is there any areas that needs attention for power washing that we can give you also the estimates aside from this?
Lead: I mean, you don’t do the house though, right?
Lead: We do the whole, the exterior of the house.
Lead: Yeah, if we can do that.
Lead: Yeah.
Lead: So basically, areas of concern.
Lead: I mean, you can hit the sidewalk, which leads out to the front of the house.
Lead: The slab is on the back of the house.
Lead: And then the house itself, that would be great.
Lead: Oh, yes, we can definitely do that.
Lead: Thank you so much, Harold.
Lead: So see you on March 2nd then, between 1.30 to 3 p.m.
Lead: Just keep your line open.
Lead: Have a great day.
Lead: Thank you so much.
Lead: Goodbye.