Type: Power Washing
Lead Grade: A
Name: My (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Wake Forest
Intro:
This is a power washing lead, but would also work well for roofing companies in Wake Forest, NC. At Phone Staffer, we specialize in cold calling for leads and home service outbound lead generation to help get more leads for home service companies.
In this transcript from Wake Forest, NC, a Phone Staffer representative offered a free, no-obligation exterior wash estimate for the entire house—covering siding, driveway, and deck—and worked to schedule a convenient on-site walk-through. The call demonstrates how outbound marketing for home service companies can generate appointment-ready phone leads for power washing, with clear potential to adapt for roofing and other home services in the same area. If you’re looking to improve your home service lead generation or expand outbound efforts to get more leads, this approach provides a solid example. The transcript has been redacted to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello. Hi, is this Mui-Yen? I’m here. Who may I speak to? This is (redacted) with (redacted). How are you?
Prospect: Doing good, thank you. You’re doing good.
Phone Staffer Caller: I’m just reaching out because we are currently working around Wake Forest this month. We just wanted to see if we can drop by at your property to provide you with a free estimate for exterior side washing. It’s totally free with no commitments, no obligations at all.
Prospect: You mean like a Powerwash, my house?
Phone Staffer Caller: Yes, like the sidings of the house or exterior sidings, the driveway, patio, the deck. It’s up to you which area would you like us to provide you with an estimate.
Prospect: Yeah, the right estimate but when you want to come.
Phone Staffer Caller: Hold on, let me check the availability. Just stay on the line. Are you available this Friday?
Prospect: You need some people at home?
Phone Staffer Caller: Yes, will you be at home this Friday between 1 and 3 p.m?
Prospect: No, I’m working on Friday and Saturday too.
Phone Staffer Caller: Oh, okay, I see. How about this Wednesday or tomorrow between 3 and 5 p.m.?
Prospect: No, only my day off is this Thursday. Tuesday, okay.
Phone Staffer Caller: No, Thursday. Thursday, yeah, we can also do Thursday. We have here between 9 and 11, 11 and 1, 1 and 3 p.m. and then 3 and 5 p.m. So, what time works the best for you?
Prospect: But you just want to stop by to estimate, right?
Phone Staffer Caller: Yes, just an estimate. How come you need a person at home? You just walk around and give me a call back.
Prospect: Yeah, we will assess the property for you, Mi, and then we’ll discuss it to you personally, how much would it cost and the solutions or materials and the equipment that we are going to use for power washing or if ever you decide to get your house power washed.
Phone Staffer Caller: No, I just want to ask you, could you estimate like if I want like normal washing and my house is 2,600 square feet, but I have a front that is brick, so how much is it?
Prospect: Actually, for us to provide you with an accurate estimate as possible, Mi, what we can do is to send the estimator in the area. Are you not available for an in-person visit? Or is there somebody else who can assist the estimator if you’re not comfortable for an in-person visit?
Prospect: Actually, it’s just a 10-minute walk through. It’s not going to take a lot of your time. It would only take around 10 minutes for the walk through.
Phone Staffer Caller: So, you say this Thursday? Yes, Thursday between 3 and 5. Can you come in the morning?
Prospect: Yeah, in the morning. We can also drop by between 9 and 11. Yeah, yeah. So, 9 and 11. Just give me a call.
Phone Staffer Caller: Okay, perfect. 9 and 11 it is. I mean, 9 and 11 is on Thursday. That’s 30th of April. And we are still at (redacted). Is that correct?
Prospect: Yes, and you say it just takes like 10 minutes, right?
Phone Staffer Caller: Yes. It would only take approximately 10 minutes for the walk.
Phone Staffer Caller: And the contact number to reach us is (redacted). Yeah, yeah.
Prospect: And can you call me like 10-15 minutes before they come?
Phone Staffer Caller: Yes, or if you’re not going to receive a call, you will be receiving an SMS reminding you of the appointment.
Prospect: And by the way, I’m just wondering what part of the exterior are we going to provide you with an estimate? Is it for the sidings, driveway, or are we going to look at the whole exterior?
Prospect: The whole house.
Phone Staffer Caller: Okay, the whole house.
Prospect: Okay, and when was the last time you had it cleaned or power washed? Did you do it last year?
Prospect: Can you call me back the other time? I have to work right now. I have a client coming.
Phone Staffer Caller: One last question, Mi. What’s the best email where we can send you the details of the quote?
Prospect: Okay, talk to you later. Sorry, sorry. For now, we’ll just send it to you via text message, okay?
Prospect: Okay. Thank you.