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Cold Calling

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Type: Garages
Lead Grade: A
Name: Shyniece (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Durham

Intro:

At Phone Staffer, we focus on generating high-quality leads for home service companies through effective cold calling techniques. In this transcript, we connected with a homeowner in Durham, North Carolina, who showed interest in upgrading their garage storage and organizing their space. The homeowner opted for a consultation from our client’s designer to get an estimate for new garage shelving and organization solutions. This successful cold call highlights how outbound lead generation can help home service companies secure more clients.

If you’re looking to enhance your home service outbound lead generation or want to learn how to cold call for leads for your home service company, this approach can be highly effective. Below, we have redacted personal information for privacy protection.

Ai Transcript:

**Phone Staffer Caller:** Hello?

**Lead:** Hi.

**Phone Staffer Caller:** Is it Shyniece?

**Lead:** Yes.

**Phone Staffer Caller:** Hi Shyniece, Roel here from (redacted). Can you walk the garage cabinets in the area? Are you still at (redacted) Drive?

**Lead:** I’m sorry, you’re calling from where?

**Phone Staffer Caller:** (redacted)?

**Lead:** No, (redacted)?

**Phone Staffer Caller:** Oh, (redacted).

**Lead:** Yes, I am. Are you guys doing like services or something?

**Phone Staffer Caller:** Yes, exactly. We specialize in upgrading and organizing garages. And you know what? We are currently running a promotion for the neighbors. May I know how your garage is looking?

**Lead:** Okay, cool. It’s okay right now, yeah. We might need somebody to come do some…

**Phone Staffer Caller:** Okay.

**Lead:** …question and create it up here.

**Phone Staffer Caller:** Okay. Yes, go ahead.

**Lead:** I’m sorry, no, I was just talking to someone else.

**Phone Staffer Caller:** You know what, as I mentioned a while ago, we specialize in upgrading and organizing garages. And since we’re already in the area, can I have the designer come by and give you a free quote or estimate?

**Lead:** Sure.

**Phone Staffer Caller:** Okay, awesome. All I need to do is to get some information from you. Could you please provide or spell out your first and last name?

**Lead:** Signed farm…

**Phone Staffer Caller:** Okay.

**Lead:** That’d be Shyniece.

**Phone Staffer Caller:** Alright, would that be spelled as S for Sierra, H for Hotel, Y for Yankee, N for November, I for India, E for Echo, and C for Charlie, E for Echo?

**Lead:** Yes, sir.

**Phone Staffer Caller:** Okay, and the last name would be Martin? M-A-R-T-I-N?

**Lead:** Yes, M-A-R-T-I-N.

**Phone Staffer Caller:** And may you please provide your email address?

**Lead:** The address that you said, do you need me to confirm it for you?

**Phone Staffer Caller:** Oh no, your email address.

**Lead:** Oh, Shynmartin26 at yahoo.com.

**Phone Staffer Caller:** (redacted) at yahoo.com?

**Lead:** Yes.

**Phone Staffer Caller:** Okay, awesome. Thank you.

**Lead:** Go back, babe.

**Phone Staffer Caller:** Okay, and how about your complete address? May I please have it?

**Lead:** Yeah, don’t you have it?

**Phone Staffer Caller:** Okay, just to confirm your address, that will be (redacted) Drive, Durham, North Carolina (redacted), correct?

**Lead:** Yes, sir.

**Phone Staffer Caller:** Okay, one moment. And may I know which service you are interested in? Will that be for epoxy floors or garage cabinets?

**Lead:** Um, um, not that one up here. Storage, whatever kind of garage storage I’ll have. I don’t know. We have a lot of kids, we have six kids, so we have lots of bikes and parts and riding toys. Any kind of organization.

**Phone Staffer Caller:** Oh, okay, so you’re more interested in shelves, right? Garage cabinets, correct?

**Lead:** Yes.

**Phone Staffer Caller:** Okay, perfect. And, if ever we’re going to call my hand… I’m sorry, Shyniece, what were you saying?

**Lead:** Yeah, uh, whenever you are going to give me a call back, what is the best time and day we can call you?

**Lead:**