Type:
Lead Grade: B
Name: Deborah (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in cold calling for leads and home service lead generation, helping power washing and other home services connect with interested homeowners. In this transcript, we reached out to a homeowner in Aberdeen to offer a free exterior power wash estimate and to book a quick phone-based estimate with our estimator. The prospect indicated interest in cleaning the front porch and siding, and a slot was reserved for a follow-up call. This is a (Power Washing Lead) in Aberdeen, but the same outbound lead generation approach works well for roofing companies and other home services in the area, illustrating how outbound marketing for home service companies can deliver more appointments and qualified leads.
Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Yes? Hi, Deborah. Hi. Hi Deborah. This is Karen (redacted) with (redacted). We’ll be in your area around Aberdeen so wanted to see if you’d like to have free estimates for your exterior powerwash. For my what? Your powerwash. Oh. And when will you be out? Actually, this is totally free and no obligation at all. You want me to go ahead and book you or reserve you a spot? Now, what are you, you’re powerwashing the house? Yes, so we are giving free estimates, free quotes to assess your property. Would you like that? I mean this is just a phone appointment just to see how much it costs, you know. Our estimator would call you over the phone. Would that be okay?
Prospect: Well, I will be out of town and I… But this is not a problem since this is just a phone estimate. The estimator will call you. Okay. Would you like one?
Phone Staffer Caller: Uh-huh. There’s a free estimate. Yes, yes. So how about, can I go ahead and reserve a spot for you?
Prospect: Yeah. Alright. Okay, thank you. And then let me just check the calendar. Are you available on Thursday? No, I won’t be. How about Friday? Yeah.
Phone Staffer Caller: Uh-huh. Is it morning or in the afternoon? Like, we have a spot here at 8 a.m. to 10 or 12 or 12 p.m. to 2. Which one would you prefer? 8 a.m. 8 a.m. to 10 a.m. Alright.
Prospect: And, okay, and just so we can prepare, which areas of your home do you usually powerwash? I haven’t thought of it. What do you suggest?
Phone Staffer Caller: Uh-huh. So do you never have been powerwashing your home? No.
Prospect: Uh-huh. So which one do you prefer? Is it your front porch? Do you have porch or your sidings for that matter? Or maybe your driveway? I guess the front. The front. Okay.
Phone Staffer Caller: Do you know maybe how large it is or the measurement? No, ma’am. I don’t.
Prospect: Alright.
Phone Staffer Caller: Okay. So front porch only.
Prospect: Uh-huh.
Phone Staffer Caller: How about your siding? Just the front and one side. One side.
Phone Staffer Caller: Alright. And how about, let me just ask you, is this a single story or a two-story home? It’s a single story. Single.
Prospect: Alright.
Phone Staffer Caller: And how, you haven’t been powerwashed this ever since? Never since.
Prospect: Uh-huh.
Phone Staffer Caller: Okay. And, okay, so what do you do? Like, you just clean it by yourself or have it?
Prospect: No, I don’t do no outside work.
Phone Staffer Caller: Alright. Good. Good. Good.
Phone Staffer Caller: Anyway, just to confirm the details, Deborah, so your first name is Deborah, right? And your last name is (redacted). Is that correct?
Prospect: Correct.
Phone Staffer Caller: Okay. And your address is at (redacted)?
Prospect: Yes.
Phone Staffer Caller: And this (redacted) ending is the best number?
Prospect: Yes. Yes, because our estimator will call you.
Phone Staffer Caller: Alright. And lastly, I’ll also ask if you have an email address where I can send the appointment confirmation and our company details. What’s the best email address I can send you?
Prospect: It’s going to be (redacted).
Phone Staffer Caller: Shirley? Sorry, is it Shirley (redacted)? Uh-huh.
Prospect:
Phone Staffer Caller: Okay, let me just spell it out for you. It’s Shirley, as Shira Hotel India. Just like the first name.
Prospect:
Phone Staffer Caller: Yeah, yeah. Sorry, it’s Shirley. Patricia is P-A-T-R-I-C-I-A, 2020.
Prospect:
Phone Staffer Caller: Correct. Okay. Definitely. Okay. And at gmail.com?
Prospect: Yes.
Phone Staffer Caller: Okay. Alright. So, I’ll be sending the information to your email. So, again, let me just recap our – actually, the call would be just – would take about 10 to 15 minutes. And just to recap, we’ll have your front area and your siding, one siding only. Correct?
Prospect: Yes.
Phone Staffer Caller: Uh-huh. Front porch and one siding to be power washed. Okay?
Prospect:
Phone Staffer Caller: And, alright, maybe I – and it will be on 15, okay? 17, sorry. On 17 at 8 a.m. to 10 a.m. So, expect the call of our estimator by the time. Alright?
Prospect:
Phone Staffer Caller: Alright. Okay, perfect. I have everything I need. So, just keep your line open for the updates that I will send you. Thank you so much for your time, Deborah. I look forward to helping you freshen up your home. Have a great day.
Prospect:
Phone Staffer Caller: Alright. Thank you. Bye-bye.
Prospect: Bye-bye.