Type:
Lead Grade: A
Name: Benedict (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Owings Mills
Ai Transcript:
Sure! Below is the cleaned-up transcript with the requested redactions:
—
**Phone Staffer Caller:**
Hello, Benedict?
**Lead:**
Yes.
**Phone Staffer Caller:**
Hi, Benedict, this is Chris (Redacted) with (Redacted). We will be in your area this week working on your neighbor’s property, so we wanted to ask if you are interested in having a Free Estimate to power wash the exterior of your house?
**Lead:**
What address are you coming to?
**Phone Staffer Caller:**
For (Redacted) Court, Aldis Mills, Maryland.
**Lead:**
How much is it?
**Phone Staffer Caller:**
I’m sorry, Benedict?
**Lead:**
How much is the wash? How much?
**Phone Staffer Caller:**
Actually sir, for this one I can book you with our Estimator to come by then they can provide you a free estimate.
**Lead:**
I will not be home this week, so what’s the name of your company?
**Phone Staffer Caller:**
(Redacted). So if you are not available this week, I can actually check if we have next week. Would that be okay? Are you available on that time?
**Lead:**
When are you coming this week?
**Phone Staffer Caller:**
And for this week, let me check… on Friday. Are you available on Friday, the 13th?
**Lead:**
No.
**Phone Staffer Caller:**
How about on Wednesday or Thursday?
**Lead:**
Thursday next week, but not Wednesday.
**Phone Staffer Caller:**
Thursday next week. Let me check. Thursday next week, that would be on September 19th. Are you available at that time?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay, perfect. So what time? Is it 9 a.m. to 11 a.m., 11 a.m. to 1 p.m., or 1 p.m. to 3 p.m?
**Lead:**
It can come as early as possible. That would be great.
**Phone Staffer Caller:**
As early as possible, alright. So let’s go ahead and say 9 a.m. to 11 a.m., but no worries, I’ll take note as well that the estimator should come by at the earliest time on Thursday the 19th.
**Lead:**
No, make it Friday because they have to come in very early, but if they come in at 9, then make it Friday.
**Phone Staffer Caller:**
Okay, Friday. Can they come in at 9?
**Lead:**
I’m saying, can they come in Thursday at 9 a.m., or no?
**Phone Staffer Caller:**
Yes, they can definitely do that. So how about September 23rd, Friday, 9 a.m. to 11 a.m.?
**Lead:**
Yes, we could definitely do that.
**Phone Staffer Caller:**
Okay, great. So, are you interested in cleaning your driveway, the patio, the siding, or the roof? Which part of the house?
**Lead:**
The siding.
**Phone Staffer Caller:**
The siding. Alright, I’ll take note of that.
And I’m speaking to Benedict (Redacted), correct?
**Lead:**
Yes.
**Phone Staffer Caller:**
And your best callback number is it the one ending in (Redacted)?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay, perfect. And Benedict, can I have the email, the best email address, in case we need to send an estimate?
**Lead:**
No, no email for now. The