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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Sesha (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alpharetta

Intro:

At Phone Staffer, we excel in generating high-quality leads for home service companies, leveraging effective cold calling strategies. In this case, we contacted a homeowner in Alpharetta to offer a free estimate for power washing services. The homeowner was interested in having their driveway and garage cleaned and provided a convenient time for our estimator to follow up. This instance highlights how outbound lead generation through cold calling can be a powerful way for home service companies to get more leads and grow their businesses. Below is the redacted information from the call to ensure individual privacy.

Ai Transcript:

Phone Staffer Caller:
Hello?

Lead:
Hello. Sacha?

Phone Staffer Caller:
Can you hear me?

Lead:
Yeah.

Phone Staffer Caller:
Alright. Thank you so much for answering the call. And by the way, this is Krishta with (redacted). So we will be in your area this week working on some neighbour’s property. So we just wanted to ask if you are interested in getting a free estimate to power wash the exterior of your house.

Lead:
Yes, but you told me you will come yesterday.

Phone Staffer Caller:
Yes, I actually called you back yesterday, but I was not able to get an answer. That’s why I called back today, again.

Lead:
Okay.

Phone Staffer Caller:
Alright. So it seems… may I know what is the part of the house you would like to get an estimate again?

Lead:
You know that one, correct?

Phone Staffer Caller:
I was not actually able to take us, or to take notes, on what part of the house. But just to confirm… this is for (redacted) Court, right? On Alpharetta George?

Lead:
Yes.

Phone Staffer Caller:
Perfect. Alright. So, thank you so much. I will go ahead and book an appointment, so that Matt will give you a call to confirm. So, what date are you available this week?

Lead:
Maybe on Saturday and Sunday.

Phone Staffer Caller:
Oh, Saturday and Sunday. So, our estimator is only available from Monday to Friday, but are they able to call you on Friday this week, on September 20th? Then they will just check and come by on Saturday and Sunday?

Lead:
Okay.

Phone Staffer Caller:
Okay, perfect. Perfect. So, what time are you available to reach on Friday? That would be 9AM to 11AM or 11AM to 1PM?

Lead:
11AM to 1PM.

Phone Staffer Caller:
All right, 11AM to 1PM. All right, let me go ahead and take note for that. So, do you already have in mind what part of the house—is it on your driveway, the patio, the siding or the roof?

Lead:
The driveway.

Phone Staffer Caller:
Only the driveway?

Lead:
The driveway and garage.

Phone Staffer Caller:
The driveway and garage. All right, I’ll take note of that. So, this is the best callback number that the estimator can reach you—the one ending in (redacted), correct?

Lead:
Yes, ma’am.

Phone Staffer Caller:
All right, and Chef, your last name is (redacted)?

Lead:
Yes, ma’am. Yes.

Phone Staffer Caller:
All right, so just to confirm again, your address is (redacted), Alpharetta Georgia (redacted).

Lead:
Last time you came here…

Phone Staffer Caller:
Uh-huh.

Lead:
No?

Phone Staffer Caller:
No. We were not actually able to come by on your area—seems that there was no confirmation or an appointment from our project manager. So, at this time, we’ll make sure to contact you first, on Friday, around 11 a.m. to 1 p.m., then the estimator will just come by, OK?

Lead:
All right, perfect.

Phone Staffer Caller:
In case the estimator will send you an email for the estimate, do you have the best email address?

Lead:
First, he has come in. Then, we will talk, OK?

Phone Staffer Caller:
OK. So you will go in and provide your email address?

Lead:
I have to go to lunch, OK?

Phone Staffer