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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: German (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Chantilly

Intro:

At Phone Staffer, we help home service companies generate more business through targeted cold calling. In the following transcript, our team contacted a homeowner in John Toller, Virginia, to offer a complimentary estimate for a power washing service. The homeowner agreed to an evaluation during a scheduled visit, with the potential to generate a new lead for our client. This is a prime example of how outbound lead generation can help home service companies increase opportunities and grow their business. If you’re seeking ways to boost your home service lead generation or need expert assistance in outbound efforts, cold calling is a proven method to get more leads. The following has been redacted to protect personal information.

Ai Transcript:

**Phone Staffer Caller:**
Hello? German? Hello?

**Lead:**
Hello, yes hi. Can you hear me?

**Phone Staffer Caller:**
Yes. Oh, my name is Ariza from (redacted) are you somehow related to German?

**Lead:**
I’m sorry, who were you calling from?

**Phone Staffer Caller:**
I’m from (redacted).

**Lead:**
So what is that?

**Phone Staffer Caller:**
Oh, power washing company. This week we will be working on a few of the neighbors’ properties, and we just wanted to ask if you would like to have a free estimate to power wash the exterior of your house.

**Lead:**
Ah, sure. When were you coming out?

**Phone Staffer Caller:**
We’ll be there tomorrow and then Friday.

**Lead:**
Okay, we’ll be available tomorrow.

**Phone Staffer Caller:**
All right, yeah that’s fine. Do you prefer morning or afternoon?

**Lead:**
How early are we talking about?

**Phone Staffer Caller:**
Well, in the morning, he’ll be around 8 to 9, 9 to 10, 10 to 11, and then 11 to 12. In the afternoon, he’ll be around 12 to 5 p.m.

**Lead:**
I mean, he’s just coming out to walk around the house to give us an estimate, that’s it, right?

**Phone Staffer Caller:**
Yes, so he needs to check the size of the property because normally the price will depend on the size.

**Lead:**
Well, will 2 or 3 p.m. work for you? I don’t—I know I’ll be home, I just don’t know that my husband will be home, so…

**Phone Staffer Caller:**
4 to 5?

**Lead:**
Yeah… You know, I bought—I’m trying to think, I’m so sorry. How about 3 to 4?

**Phone Staffer Caller:**
Okay, that’s settled, 3 to 4. Let me take note of that.

**Phone Staffer Caller:**
Yeah, so just to confirm, you are at (redacted), correct?

**Lead:**
Yep.

**Phone Staffer Caller:**
Okay, and again, our estimator’s name is Nick, and he might be calling you when he’s on his way, just for you to be aware. Is this a good number—the (redacted)?

**Lead:**
Yeah, that’s fine.

**Phone Staffer Caller:**
Okay perfect, and lastly, do you have an email address for the confirmation?

**Lead:**
Sure, it’s (redacted).

**Phone Staffer Caller:**
This is just a complimentary estimate for the power washing, right?

**Lead:**
Yes, estimate.

**Phone Staffer Caller:**
Okay. Dana, thank you.

**Phone Staffer Caller:**
And so, your husband is German, correct?

**Lead:**
That’s correct.

**Phone Staffer Caller:**
Perfect. All righty, so just a short confirmation: tomorrow around 3 to 4 p.m., Nick will be there, and he’ll be calling you on the (redacted) number, when he’s on his way.

**Lead:**
All right.

**Phone Staffer Caller:**
Okay, thank you.

**Lead:**
You’re welcome.

**Phone Staffer Caller:**
Thank you for your time, and have a good one.