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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Malti (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte

Intro:

At Phone Staffer, we help home service companies grow by using outbound marketing strategies like cold calling to book qualified leads. In this call, our team reached out to a homeowner in Charlotte, North Carolina, on behalf of a power washing company. The homeowner expressed interest in getting a quote for power washing services on the full exterior of their home, as well as the driveway. An appointment was successfully scheduled for an in-person estimate.

This transcript is a perfect example of how cold calling for leads can be an effective method for home service companies seeking to get more leads and grow their business. Below is the redacted transcript to maintain privacy while showcasing proven lead generation through outbound outreach.

Ai Transcript:

Phone Staffer Caller:
Hi, is this Raffle?

Lead:
Who is this?

Phone Staffer Caller:
Yeah, Hi Ma’am, this is Joyce from (redacted). And we’re just letting you know that we will be working in the area next week to power wash some neighbors. So just wondering if you’re interested in getting the estimate for power washing the house exterior?

Lead:
Washing work house?

Phone Staffer Caller:
Yeah, house exterior. Power washing.

Lead:
Yeah, like you get a driveway. And now we have a big house. You can give an estimate. Look at it and give me an estimate.

Phone Staffer Caller:
Alright, perfect. Thank you so much for that, Ma’am. And yeah, I just wanted to, uhm, check. One moment here. Will you be available on…? Or I know which part of the house you wanted to get an estimate for. Is it all the exteriors?

Lead:
All the exterior, yeah.

Phone Staffer Caller:
Okay, cool. Thank you so much. All the exterior. Thank you.

Alright, and I just wanted to confirm, Ma’am, uhm. When will be… Hold on. Will you be available on…? Checking. Okay. I’m still trying to check, Ma’am, which is the soonest available date. Like, on Thursday, April 10. Morning, oh, 9 to 11?

Lead:
Yeah.

Phone Staffer Caller:
Okay then, so April 10 around 9 to 11 in the morning. Alright, perfect. Thank you so much. I just wanted to confirm all the details here, Ma’am. I am speaking right now with Praful (redacted).

Lead:
Malte, on his wife.

Phone Staffer Caller:
Oh, Malte. And the last name is (redacted).

Lead:
(redacted), uh-huh.

Phone Staffer Caller:
And how do you pronounce—how do you spell your first name, Ma’am? Is it M-A-L-T-I?

Lead:
M-A-L-T-I, uh-huh.

Phone Staffer Caller:
Alright, so thank you so much, Ma’am Malti. And the best contact number to reach you out is the number ending (redacted)?

Lead:
Yeah.

Phone Staffer Caller:
And you’re still at (redacted), Charlotte, North Carolina, (redacted)?

Lead:
Yeah.

Phone Staffer Caller:
Perfect. Thank you so much. And yeah, just wanted to inform you that I was able to set an appointment already, Ma’am Malti, and that would be on April 10, around 9 to 11 in the morning. And the area that you wanted to get a free estimate is all the exteriors of the house. So nothing to worry.

Lead:
Outside of the house.

Phone Staffer Caller:
Yes.

Lead:
Did you do the driveway?

Phone Staffer Caller:
The driveway? Yes, of course. So you can give an estimate for the driveway and the house.

Lead:
Okay then.

Phone Staffer Caller:
So all of the exteriors, as well as the driveways, right?

Lead:
Thank you.

Phone Staffer Caller:
Alright, cool. Thank you. So nothing to worry, Ma’am Malti, because you will also be receiving a call coming from our project manager for you to be notified, okay? And is your email address still (redacted)?

Lead:
Yes. She just got walked away a little bit. Can I also add another email address?

Phone Staffer Caller:
Oh yes, of course, sir.

Lead:
(redacted) is a good address. But the other one is (redacted).

Phone Staff