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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: David (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Spring

Intro:

At Phone Staffer, we help home service companies grow their businesses by generating quality leads through cold calling. In this example, we contacted a homeowner in Spring, TX, to offer a free estimate for power washing services. The homeowner was interested in having his driveway, sidewalk, and parts of the house exterior cleaned and scheduled an estimate for a later date. This is a perfect illustration of how outbound lead generation can effectively help home service companies get more leads and boost their customer base. Below, you’ll find the redacted details of the call to respect privacy.

If you’re looking to improve your home service lead generation or need help with outbound efforts to get more leads, cold calling for leads could be the right strategy for your business.

Ai Transcript:

Phone Staffer Caller:
Hi, David this is Ramir from (redacted). I am calling because we are working on your area of helping neighbors with power washing, and we would like to check on you if you would like to get a free estimate for your house exterior sides to get washed.

Lead:
Oh, okay that’s fine.

Phone Staffer Caller:
Yes well actually, David, this is no obligation, so that’s going to be for free. Basically, Jonathan will come over—he’s our estimator—and he will give you a free estimate.

Lead:
Okay.

Phone Staffer Caller:
Okay, that’s fine. And which part of the house are you planning to get washed?

Lead:
Mainly the front, maybe the driveway and sidewalk. Maybe part of the side of the house, you know, those are the places that it’s the worst.

Phone Staffer Caller:
Okay, well totally understand. Driveways, sidewalks, and any other parts of the house. If you have something else you would like to get an estimate for, you can also ask Jonathan for that, okay? And just to make sure—is it the (redacted) phone number still your contact number?

Lead:
Yes.

Phone Staffer Caller:
Perfect. Let me just check. Hold on. Give me one moment. And just to make sure—your address is (redacted), Spring TX (redacted).

Lead:
Yes, so when’s this going to be?

Phone Staffer Caller:
I’ll go ahead and check the available schedule for you. I hope I can get scheduled for tomorrow.

Lead:
Wow. Okay. Well, I’m not going to be here so…

Phone Staffer Caller:
When will you be available?

Lead:
Probably, next time I’ll be available is going to be Friday.

Phone Staffer Caller:
Friday. That’s fine. I can definitely check on that, but do you prefer a morning or an afternoon schedule?

Lead:
Afternoon.

Phone Staffer Caller:
Afternoon. I’ll check on it. Just give me one moment here. And by the way, I’ve got an email address on file here. Is this the best email where we can send you the company information in the future?

Lead:
Thank you.

Phone Staffer Caller:
Just give me one moment. Just checking for the information here for the available schedule. Please give me one moment. So Friday, that is the 27th, right?

Lead:
I’m sorry. I forgot. I forgot Friday. I am on this—this Friday, I’m having a medical procedure done, so—so, actually Friday isn’t—sounds good. I just, it’s not.

Phone Staffer Caller:
Oh.

Lead:
Yeah, um, how about the 30th? Monday?

Phone Staffer Caller:
You’re not available the 26th?

Lead:
Well, I mean, like, like—I’m still working, and there are times that I work from home, you know, and today is 1 time I’m working from home because like, I’m a little bit feeling, feeling sick today.

Phone Staffer Caller:
Oh, because I’m actually looking at the schedule. We can definitely get a schedule for you. I’m just giving you the earliest time that’s available as I see in the system. So I got the 25th, the 26th, the 27th—but Saturday and Sunday are fully booked. However, I do have Monday next week open. So, what do you think?

Lead:
Well, I—I don’t know, you know, usually Fridays I’m—I work from home except for this Friday.

Phone Staffer Caller:
Okay.

Lead:
They for next week…

Phone Staffer Caller:
Okay. October.

Lead:
October, yeah.

Phone Staffer