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Cold Calling

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Type:
Lead Grade: B
Name: Joe (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation and outbound cold calling to secure booked estimates for power washing and other exterior services. In this transcript, we reached a homeowner in Burnie, TAS to offer a free exterior power washing estimate and to discuss scheduling a visit. The caller gathered key details, confirmed a potential estimator window, and noted questions about post-wash protection. This is a power washing lead, but the same cold-calling approach would work well for roofing companies and other home services in Burnie, TAS. If you’re looking to increase leads for home service companies or improve outbound lead generation, this example shows how a concise 10–15 minute call can generate qualified appointments while keeping private information redacted.

Ai Transcript:

Phone Staffer Caller: Hi, am I speaking to Terry? Terry’s team? Hello? Yes, hello. Can you hear me?

Prospect: Yeah, I can hear you.

Phone Staffer Caller: My name is Angel. I’m with (redacted) and the reason why I’m calling you is because my team will be doing powerwashing in your area in Burnie.

Prospect: We’re hoping if we could offer a free estimate for powerwashing the exterior of your house.

Phone Staffer Caller: Are you going to be available like it’ll only take 10 to 15 minutes only?

Prospect: What are you charged?

Phone Staffer Caller: Oh, that’s a good question because my estimator will be the one to provide you the estimate.

Prospect: If you want, we can have him drop by to your place.

Phone Staffer Caller: Let me see my calendar real quick.

Phone Staffer Caller: How about next week? The 4th of June in between in the morning 8.30am to 10.30am.

Prospect: Are you going to be available by that time?

Prospect: I’m not sure.

Phone Staffer Caller: After you powerwash it, do you put a protection on it of some kind?

Prospect: What do you mean?

Phone Staffer Caller: A coating or something? Yeah, where you, you know.

Prospect: Well, that’s a good question. You can ask that away to our estimator once he dropped by.

Phone Staffer Caller: If you’re not quite sure about your schedule, we can actually have my estimator call you for the free estimate instead.

Prospect: Are you going to be available on Thursday, the 4th of June in between 8.30am up until 10.30am?

Prospect: No, I won’t be Thursdays are out.

Phone Staffer Caller: Oh, it’s just by a phone call.

Prospect: Yeah, for a phone call only. In the morning?

Prospect: Yes, in the morning. Between 8? 8.30am up until 10.30am. It’ll only take 10 to 15 minutes.

Phone Staffer Caller: So, it’s just the range or the window, the time window.

Prospect: Okay, that’ll be good.

Phone Staffer Caller: Okay, sure. What’s your name again?

Prospect: My name is Angel.

Phone Staffer Caller: I’m with (redacted) and I would just like to confirm a few details before I let you go because what I have on file is Sherry Redacted. I don’t know if you’re related to her or.

Prospect: I’m her husband. Is this Mr Redacted?

Phone Staffer Caller: Yes. Oh, that’s good to know. May I have your first name, please, so that my estimator can address you properly?

Prospect: My first name is Joe.

Phone Staffer Caller: Joe, okay. Thank you so much, Joe. And your last name is Redacted, correct?

Prospect: Yes.

Phone Staffer Caller: And this is the best contact number to give you a call, the one ending in (redacted)?

Prospect: Yes.

Phone Staffer Caller: Thank you. And the address of the property you wanted to be estimated for powerwashing. Please correct me if I’m wrong. It’s (redacted). Is that correct?

Prospect: Yes.

Phone Staffer Caller: Thank you. And also, what is the best email we can send a confirmation to as well as the information of our company if ever you wanted to look us up?

Prospect: I’m sorry, you’ll have to repeat that.

Phone Staffer Caller: Oh, do you have like an email address where we can send the confirmation?

Prospect: No, just text me.

Phone Staffer Caller: Okay, no worries. And which part of the house would you want to be estimated for powerwashing? Is it the whole house exterior or is there any specific?

Prospect: What I was thinking about was the patio and the pool area.

Phone Staffer Caller: The patio and the pool area. Okay, that’s noted.

Phone Staffer Caller: And also, when was the last time you powerwashed those areas that you mentioned?

Prospect: Oh, it’s been a few years. It’s the. Can you give me an approximate maybe? At least two years.

Phone Staffer Caller: Two years. Okay, thank you.

Phone Staffer Caller: And also, you’re going to be the one to answer the call of my estimator on the 4th. That’s going to be Thursday in the morning. Okay.

Prospect: Thank you.

Phone Staffer Caller: And I would just like to ask if ever my estimator provided you a price that is within your budget, are you planning to do powerwashing within or after two months? Probably not. Two months? No. So more than two months. Okay. Probably more. That’s fine. Okay, I’ll take note of that.

Prospect: Well, I think I got everything that I needed here. And please do expect my estimator to give you a call on Thursday, the 4th of June. That’s just the window and do check your email. No, there’s no email. Keep your lines open so that my estimator can get ahold of you. All right. It’s always open. Okay, thank you so much for your time. Do you have any questions for me before I let you go? No, that’s all.

Phone Staffer Caller: The name of the company is, what was your name of the company again? It’s (redacted).

Prospect: (redacted). Yes, that’s right.

Phone Staffer Caller: Okay. And you’re Angel. Yes, that’s right.

Prospect: Yeah, expect a call from my estimator on the schedule that I provided you on Thursday morning.

Phone Staffer Caller: Yeah, okay. Thank you. Thank you so much for your time, Joe.

Prospect: By the way, that’s Thursday, the 4th of June. That’s Thursday next week.

Phone Staffer Caller: All right. Okay. Thank you so much for your time. You too. Have a great day. Thank you. Bye. Bye.