Type: Power Washing
Lead Grade: B
Name: Lalitha (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Apex
Intro:
At Phone Staffer, we specialize in home service lead generation using cold calling and outbound outreach. In Apex, North Carolina, this transcript demonstrates how a cold-call can generate a power washing lead for a client: the homeowner requested a free, no-obligation estimate for power washing the exterior—driveway, siding, and back-side areas—and a site visit was scheduled for Monday afternoon. The estimator will assess the property and provide an accurate quote. This is a power washing lead, but would also work well for roofing companies in Apex, North Carolina, since the approach translates to other home services. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Prospect: Hello, this is Lalitha.
Phone Staffer Caller: Hi, good afternoon. My name is Lynn by the way with (redacted). How are you today?
Prospect: I’m good. Who is this? Sorry.
Phone Staffer Caller: Oh yeah, this is Lynn from (redacted). It’s a pressure washing company. We will be working on (redacted) next week. So I’d like to ask if we could also drop by and offer you a free estimate for power washing.
Prospect: Power washing for what? Power washing the exterior of your house like the driveway, the siding, the walkway or the backyard area like the deck and patio. Have you had it done already?
Phone Staffer Caller: No, I did not. But how much will you be charging? For the charge, ma’am, it depends actually on the type and size of the area that you want it to be estimated for. But our estimator will be the one who will do the professional assessment and will provide you with an accurate estimate. And yeah, since we will be in the area, why not take the chance to have it checked. This is completely free and obligation. We will not pressure you to do the service right away. So what is free? Estimate is free?
Prospect: Yes, the estimate is free. And then it’s up to you if you want to do the service after that or if you will keep the estimate.
Phone Staffer Caller: What time are you going to come? We will be there this Monday and Tuesday and we will be from 1030 until the afternoon. Will you be available this Monday or Tuesday?
Prospect: Yeah. Monday? Oh, Tuesday, the 21st. Is that right? What time? Tuesday, I think I have something. Some appointment is there. Yeah, Monday is better.
Phone Staffer Caller: Oh, Monday, okay. Monday, let’s check between 12 to 1.30 or do you prefer much later than that? 3 to 4.30?
Prospect: Yeah. 3 to 4.30, okay.
Phone Staffer Caller: May I ask what areas of your house would you like to have an estimate for? Is it your driveway? Your siding? I don’t know. You have to come and see.
Prospect: Okay, it’s all right. But do you notice any dirt buildup around your siding?
Phone Staffer Caller: Yeah, back side actually. I look for the back side.
Prospect: Okay, sure, back side.
Phone Staffer Caller: Yeah, let me quickly confirm. You’re still around (redacted) in Apex, North Carolina (redacted), correct?
Prospect: Yeah.
Phone Staffer Caller: And I’m speaking with, is it Lalitha (redacted)? Have I pronounced your name correctly?
Prospect: Yeah. Thank you, Lalitha. Yeah, it’s the best way to contact you, the one ending in (redacted). Yes. Is that right?
Phone Staffer Caller: Thank you. And yeah, we will be sending you the appointment confirmation and additional details of our company. May I ask for the best email to send it to? (redacted)
Prospect: That’s okay. You can come down. We will be sending it through text then. Would it be okay? Yeah. Sure.
Phone Staffer Caller: One last question. When was the last time you had your back siding power washed or cleaned? We did not do anything. We came here last year only.
Prospect: Okay, so never power washed it.
Phone Staffer Caller: Sure. Thank you, ma’am, for the information. I will send this over to our estimator and he will give you a call before the appointment, which is on Monday between 3 to 4, so please keep your line open. Okay?
Prospect: Okay. Thank you. You’re welcome. That’s all I needed for today. Thank you so much for your time. Thank you. Bye. Bye.