Type: Power Washing
Lead Grade: B
Name: Bharat (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Ellicott City
Intro:
At Phone Staffer, we specialize in helping home service companies generate more leads through effective cold calling strategies. In this particular transcript, we contacted a homeowner inquiring whether they were interested in getting a free estimate for power washing services. The homeowner, who owns a townhome, wanted to clarify if the service could cover both the front and back of the property. After discussing details with their spouse, an in-person appointment was scheduled for the next day in the afternoon. This lead generation call shows how cold calling can effectively help home service businesses connect with potential customers.
If you’re looking to enhance your home service lead generation and want to learn how outbound efforts like cold calling can generate more leads for your company, this is a prime example. Below is the redacted call information, ensuring individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Hi this is Ariel!
Lead: Who is this?
Phone Staffer Caller: This is Ariel. We are from the (redacted) washing company.
Lead: (Redacted) washing?
Phone Staffer Caller: Okay, yes. We are in the area this week on 4 corridor roads and we’d like to check if you want to get a free estimate to (redacted) wash the exterior of your house.
Lead: Okay.
Phone Staffer Caller: Are you interested in that? To (redacted) wash or not?
Lead: (Redacted) wash? No… Mine is a townhome.
Phone Staffer Caller: Oh, it’s a townhouse? So you have HOA taking care of that, right?
Lead: No.
Phone Staffer Caller: Oh, but do you want the service? Or is it allowable on a townhome?
Lead: It is allowable, but will you do only the front or in the back too?
Phone Staffer Caller: We can go ahead and do anything—any parts of your house that you want washed. So we can go ahead and back, front, side… anything you want us to wash.
Lead: I don’t know if you can do it in the back?
Phone Staffer Caller: Actually, we can have an estimator go there. Are you available tomorrow morning or afternoon?
Lead: Okay, maybe in the afternoon.
Phone Staffer Caller: We can go at 1 to 3 pm, is that good?
Lead: Hmm… Let me check with my wife, one second… Ah, talk to her if she wants to do it. I don’t know her availability, give me one second… Are you free?
(Indistinct conversation in the background)
Lead: He said she wants to wash the exterior.
(Indistinct voices)
Lead: Hello?
Phone Staffer Caller: Yeah, Hi.
Lead: Generally, how much is the range? And how much work will be done?
Phone Staffer Caller: It ranges from like $200 to $600, or maybe less. It’s based on how much MHL… That’s why we have an estimator to come.
Lead: Will they be available tomorrow at 8 PM?
Phone Staffer Caller: Tomorrow afternoon, we have 1 PM. We have more this week.
Lead: Is Addit-Roll running on a CIE, or are you just giving her names and a day to do…?
Phone Staffer Caller: Sorry, can you come again?
Lead: Would you like to get a virtual appointment instead? Because it’s really been recommended that we’ll have an in-person appointment if you are available tomorrow. It’s just free now, so you don’t have to pay for anything. We will estimate, we will see the area contour swatch.
Lead: I mean… Ok.
Phone Staffer Caller: Yeah, during lunch should be fine.
Lead: What time is lunch time… 11 noon to 1? Something like 12 noon?
Phone Staffer Caller: This is a good callback number for our estimator, right, for our subauna?
Lead: Yes.
Phone Staffer Caller: I just want to be sure… When they really think that this is the person and we have a valid bot… safe contact in case we need to send—
Lead: I will let you know once I get the estimate tomorrow.
Phone Staffer Caller: Okay, I’ll let the person section… I’m in the middle of a meeting, is it okay?
Lead: Can I talk to you—
Phone Staffer Caller: Okay, one more thing ma’am, what part of the house would you like to go wash? Front and back, right? As for Barat?
Lead: Yes.
Phone Staffer Caller: Okay, got it, thank you. We’ll have estimators tomorrow. Bye for now.
“`