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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Nicholas (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Marietta

Intro:

At Phone Staffer, we specialize in helping home service companies generate leads through proven cold calling techniques. In this transcript, we contacted a homeowner in Marietta to offer a free estimate for power washing services. The homeowner expressed interest in having the driveway, pool deck, and front walkway cleaned. While the client requested a Saturday or virtual appointment for convenience, they confirmed their interest and requested to be contacted with an estimate.

This example highlights how cold calling for leads can effectively drive outbound home service lead generation. If you’re looking to get more leads for your home service business, cold calling remains an effective strategy to grow your client base. Below is redacted information from the call for privacy.

Ai Transcript:

**Phone Staffer Caller:**
Hi, this is Chrisha with (redacted). We will be in your area next week working on your neighbor’s property. We wanted to ask if you are interested in getting a free estimate to power wash the exterior of your house?

**Lead:**
I don’t need the exterior to my house washed, but I would love my driveway and my pool deck washed.

**Phone Staffer Caller:**
Yes sir, we actually specialize in cleaning your driveway.

**Lead:**
Yes.

**Phone Staffer Caller:**
So would you like to get an estimate for your driveway?

**Lead:**
Yeah. What about the pool deck?

**Phone Staffer Caller:**
The pool deck? We can actually ask our estimator if they will be able to get an estimate for that as well.

**Lead:**
The pool deck? The deck around the pool, everything on the ground around the pool. The pool deck and the driveway.

**Phone Staffer Caller:**
And the front walkway?

**Lead:**
The front walkway.

**Phone Staffer Caller:**
Alright, I’ll go ahead and take note of that and I will forward that information to our estimator to come by. So I can book you with our estimator. So I’m speaking with Nicholas (redacted), correct?

**Lead:**
Yep.

**Phone Staffer Caller:**
Okay, perfect. We’re actually available next week. Seems that this week is already fully booked. So, are you available Friday next week?

**Lead:**
Do I have to be there or no?

**Phone Staffer Caller:**
Yes sir. If you’re not there, we can also offer a virtual appointment, like through email or phone call.

**Lead:**
So I’m probably, whenever you’re going to come, I’m not going to ever be available unless you come on a Saturday.

**Phone Staffer Caller:**
And then I’m going to give you a very, like very random time.

**Lead:**
Oh, Saturday umm, yes go ahead.

**Phone Staffer Caller:**
We don’t actually have.

**Lead:**
They can go and do a site walk and just come back and tell me what it is.

**Phone Staffer Caller:**
Alright, so um what is the best information they can contact you? Is it through phone number, through phone call or through email?

**Lead:**
Phone or email. Right, phone or text is probably the easiest way to do it.

**Phone Staffer Caller:**
Okay, perfect. So um, how about Monday to Friday? What date are you available and at what time?

**Lead:**
Um, I apologize. I’m not sure what you’re asking—like to be present or just available to contact?

**Phone Staffer Caller:**
Yes, just to be present.

**Lead:**
None.

**Phone Staffer Caller:**
Oh okay, only Saturday?

**Lead:**
Yeah, or Sunday.

**Phone Staffer Caller:**
Okay, so but when is the best time that we can contact you for the virtual appointment?

**Lead:**
So what good is a virtual appointment? Are they going to walk around the property or—I don’t understand? Like, they can go to my house anytime they want. But I’m not going to be available to go there other than Saturday or Sunday.

**Phone Staffer Caller:**
Oh I see. Alright, I’ll go ahead and take note of that. But when is the best time that they can call you or reach you? They can call you on Friday? Would that be okay?

**Lead:**
Yep.

**Phone Staffer Caller:**
Okay, and we have available time here on Friday: 9 a.m. to 11 a.m.,