Type: Power Washing
Lead Grade: B
Name: Bruce (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Purchase
Intro:
At Phone Staffer, we focus on helping home service companies increase their customer base through effective cold calling strategies. In this example, we contacted a homeowner on Knightsbridge Road to offer a free estimate for power washing services. The homeowner, although not immediately available, expressed interest in having the entire exterior of the house evaluated. An appointment was scheduled after the homeowner’s return, and arrangements were made for follow-up communication. Cold calling for home service lead generation remains a powerful tool for securing more business, especially when it’s timed to align with localized work already underway. Below, you’ll find the redacted details of the call to ensure privacy.
Ai Transcript:
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Phone Staffer Caller: Hello.
Lead: Hello bruce. This is James. Can you hear me?
Phone Staffer Caller: Yes James. How can I help you?
Lead: Bruce I’m calling from (redacted).
Phone Staffer Caller: From where?
Lead: From (redacted).
Phone Staffer Caller: Why would you want me?
Lead: Sorry?
Phone Staffer Caller: For why are you calling?
Lead: Well, I’m actually reaching out because we will be working on Knightsbridge road starting on Monday.
Phone Staffer Caller: On where?
Lead: On Knightsbridge, Knightsbridge.
Phone Staffer Caller: Okay. How can I help you?
Lead: Well I’m reaching out because we will be working on that area starting on Monday. And while we are on neighbors, we would like to give you a free estimate to power wash the exterior of your house. Will you be available on Monday?
Phone Staffer Caller: I’m sorry about that.
Lead: Okay, so we will be there on Monday. That’s got to be done. I’m going to be in the Caribbean. I’ll be gone for eight days.
Phone Staffer Caller: For eight days? Let me just check if… We will be there, we will be going back there um… November 27th, that’s gonna be Wednesday.
Lead: Because it’s been over eight days already, we will be there between 2 p.m. to 4 p.m., Wednesday November 27th.
Phone Staffer Caller: What time of the day would you be here?
Lead: Uh… 2 p.m to 4 p.m.
Phone Staffer Caller: Do me a favor, you could give me a ring when you’re on that Tuesday morning. I’ll have somebody stationed at my house.
Lead: Oh… Tuesday… Tuesday morning?
Phone Staffer Caller: I’d like an estimate of the power wash, yes.
Lead: Yeah… Tuesday morning, that’s going to be November 26?
Phone Staffer Caller: I’m honest… I’ll be home. I get home on the morning the day before.
Lead: Sure thing. What I’m going to do here? Our… I will ask or advise our project manager to call you prior to dropping by.
Phone Staffer Caller: All right, is this the best number to reach you on?
Lead: It’s my cell phone, yes!
Phone Staffer Caller: Yeah, and just to confirm, the house number that I have here on file is 15 or 15… (redacted) mango road?
Lead: Yes, that’s good… you’re right…
Phone Staffer Caller: So, and then, is there any particular area that you would like me to include on the estimate, like is the sidings of the house, the driveways, so I can advise our…
Lead: No, I do not want driveways done… no.
Phone Staffer Caller: Well um… Can you give me like a… Come look at the house and give me an estimate on the whole house?
Lead: All right, for the entire exterior, all right sure.
Phone Staffer Caller: Okay, so I’ll be booking an appointment here on Tuesday, November 26, Between 2pm to 4pm.
Lead: Okay.
Phone Staffer Caller: But our project manager will call you prior to dropping by. And um, also I will send the confirmation of this schedule. What is the best email to use?
Lead: (redacted).
Phone Staffer Caller: It is my corporation, (redacted).
Lead: It’s White. Is gonna be the color white. Yeah (redacted). Yeah.
Phone Staffer Caller: And after that, sorry. Can you spell that? Can you spell for me? So, I can’t get it.
Lead: (redacted).
Phone Staffer Caller: (redacted).
Lead: I gotta go.
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